Digital Customer Success Manager

vendavo· Customer Success
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📍 Bengaluru, INFull time

About this role

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Digital Customer Success Manager, you will ensure customers receive a consistent, high-quality success experience through scalable engagement, proactive guidance, and broad access to Vendavo resources.  Unlike Enterprise and Strategic Customer Success Managers, Digital CSMs do not own a named portfolio of accounts. Instead, they support a pooled segment of important customers, helping them adopt Vendavo solutions, realize value, stay informed about new capabilities, and connect with the right resources when needed.  This role sits at the intersection of customer engagement, customer advocacy, and operational scale. Success comes from using digital channels, data, automation, and repeatable programs to help customers achieve their goals while continuously improving how Customer Success operates across the broader customer base.

Frequently Asked Questions

Is the salary disclosed for the Digital Customer Success Manager position at vendavo?
The salary for this Digital Customer Success Manager role at vendavo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Digital Customer Success Manager position at vendavo located?
This Digital Customer Success Manager role at vendavo is based in Bengaluru, IN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Digital Customer Success Manager role at vendavo full-time or part-time?
This is listed as a Full time position. It is posted as a Digital Customer Success Manager role in the Customer Success department at vendavo.
Which team or department does the Digital Customer Success Manager at vendavo belong to?
This Digital Customer Success Manager position is part of the Customer Success department at vendavo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Digital Customer Success Manager position at vendavo?
Click the "Apply Now" button on this page. You will be redirected to vendavo's official application portal hosted on lever where you can submit your application directly.
When was the Digital Customer Success Manager job at vendavo posted?
This Digital Customer Success Manager position at vendavo was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Digital Customer Success Manager
vendavo
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You'll be redirected to vendavo's official application page on Lever.