Digital Content Team Lead - Medical Affairs

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team

Role Objectives:  

• Lead GCM digital-content operations and analytics, including channel readiness, content dissemination, omnichannel performance measurement and continuous improvement ​ 

• Translate approved Medical channel priorities into scalable operational plans, common measurement standards and actionable content and channel insights ​ 

• Partner with Global Medical teams, Data Dissemination capabilities, LOCs, DD&T and Medical Excellence to run and enhance enterprise omnichannel capabilities 

Key Responsibilities:  

Digital Content & Omnichannel Leadership​ 

• Lead and develop the Omnichannel Operations & Analytics team and manage priorities, capacity and delivery ​ 

• Oversee the publication and availability of approved Medical content across designated channels and platforms ​ 

• Maintain dissemination calendar, asset status, links, metadata, channel readiness and operational dependencies ​ 

• Coordinate digital-content operations across Scientific Communications, Congress, Medical Information, LOCs and external partners ​ 

Analytics & Optimization​ 

• Establish common measurement definitions, dashboards and recurring performance reports across Medical content channels ​ 

• Analyze reach, engagement, reuse, format, timing and channel performance to identify meaningful trends ​ 

• Translate performance findings into recommendations on content, channel mix, timing, reuse and user experience ​ 

• Support testing and implementation of approved content or channel improvements and measure the resulting impact ​ 

Governance, Technology & Performance​ 

• Ensure channel operations comply with approved non-promotional content, privacy, consent, information-security and local-market requirements ​ 

• Translate operational needs into platform, integration, access and reporting requirements for DD&T and other enabling teams ​ 

• Coordinate with Medical Excellence on digital and AI governance, risk controls and approved use of emerging capabilities ​ 

• Monitor service performance, data quality, adoption, delivery issues and improvement actions ​ 

• Escalate scientific, channel-strategy, privacy, compliance or architecture decisions to the accountable Global Medical or enabling-function owner​ 

Qualifications:  

Experience: More than 9 years of related experience; more than 6 years in the biopharmaceutical industry; experience in Medical digital channels, omnichannel operations, content analytics, digital engagement or performance reporting; experience managing others and leading teams​ 

Technical skills:​ 

• Strong knowledge of Medical digital channels, content dissemination and performance measurement​ 

• Experience with dashboards, analytics, content-management and channel-delivery platforms​ 

• Understanding of non-promotional communication, privacy, consent and technology-partner coordination​ 

Education: A Medical, scientific, life sciences, analytics, digital communications, information systems, business or related degree is required; an advanced degree is preferred​ 

Languages: Fluent English required; additional languages advantageous​