Development Manager

Donor Relations and Cultivation:  

 

• Track the cultivation, growth, and giving of individual donors and corporate partners. 

• Assist in the implementation of our organizational plan to identify, recruit, cultivate, and renew individual donors , and to grow our existing donor base.

• Prospect Research: Identify and qualify prospective and current donors in collaboration with the Director of Development and Chief Development Officer. 

• Coordinate multi-channel fundraising campaigns (direct mail, email, and online giving) with the Development Team. Help build and manage campaign timelines, oversee production, set up donation pages and forms in our online fundraising platform and web site, help gather stories from students and families, and track results across channels.

• Support list preparation and lead production for annual mail appeals. Partner with the Director of Development and Director of Marketing and Communications on segmentation and suppression lists, coordinate NCOA/CASS updates and list cleanup, and lead assembly, major donor signature prep, follow-up mailings, and gift entry.

• Anniversary mailing: Own the anniversary mailing and lapsed donor outreach from start to finish. Pull monthly lists of donors approaching their giving anniversary and those who have lapsed, draft and produce mailings, schedule follow-up touchpoints in partnership with the Director of Development and Chief Development Officer, and track renewal rates to measure results.

• Manage donor stewardship and gift acknowledgment, ensuring all gifts are acknowledged within 48 hours. Maintain stewardship systems for current and prospective donors, and prepare monthly giving reports and dashboards for the Development team, organizational leadership, and the Board of Directors.

• Lead monthly gift reconciliation with the Finance and Development Teams to ensure accurate, consistent donation records. Track open invoices and pledges, reconcile gifts from online giving platforms, and retrieve donor-advised fund (DAF) gift information from sponsor portals.

 

Fundraising Events:

Implement fundraising events, including March to the Future, Mi Pasaje, and Food for Thought, in collaboration with the Director of Development.  

Research sponsorship prospects and solicit community partners for event sponsorship.

Help implement events at Mission Graduates’ signature event Food for Thought, with support from the Development Team, MG Teams, and board of directors

Manage restaurant relationships of Food for Thought partners

Secure Food for Thought raffle prizes from existing and new contacts

Provide logistical support for up to four donor cultivation gatherings per year, led by the Chief Development Officer in collaboration with the Director o

Data Management and Development Operations: Manage donor systems, processes, and workflow

Manage donor database (Salesforce), and coordinate with the Data  Manager from the Impact and Evaluation Team, as needed

Manage online fundraising and events management platforms

Build scheduled reports to help facilitate donor cultivation and stewardship efforts for various segments of our giving community

Collaborate with and advise the Development Team Members on donor database management of contacts, relationships, and opportunities

Salesforce data health: Maintain data integrity and conduct monthly Salesforce data audits, including merging duplicates, updating contact information, correcting gift coding, and maintaining do-not-contact and deceased flags.

Train new Development Team members on Salesforce and provide ongoing support, including maintaining user guides and documentation for development processes.

Required Qualifications/Skills:

Bachelor’s Degree

Project management, event management experience

Strong attention to detail, time management, and organizational skills

Ability to manage multiple priorities at once

Strong written and verbal communication skills, including comfort speaking in public

Preferred Qualifications:

Nonprofit development experience, especially in data management or special events

Experience with Salesforce or another donor database

Bilingual in Spanish and English

Experience working with low-income communities and communities of color

Working Conditions:

This is a hybrid position, requiring two to three days in the office

Some evening and weekend work required

Fingerprinting and TB testing required before hire