Client Support Engineer
origamirisk
Desktop Support Engineer
About this role
About the Role
You will be responsible for delivering high-quality EUC and desktop support across multiple client sites, ensuring users are supported effectively across their day-to-day technology needs. You will be a practical, customer-focused IT professional with strong troubleshooting skills and experience working in fast-paced support environments. Approachability, good written and verbal communication skills are a must for this role.
You will bring:
- Proven experience in EUC, Desktop Support, or similar hands-on roles involving incident troubleshooting and timely resolution
- Strong knowledge of Windows environments
- Experience building and imaging hardware, with technical knowledge of laptop devices
- Experience with Microsoft 365, Active Directory, Intune and SCCM
- Solid understanding of networking fundamentals (DNS, DHCP, VPN) and ability to diagnose connectivity issues
- Printer troubleshooting experience
- Experience working with ServiceNow or similar ITSM tools
- Strong communication and customer service skills
- Familiarity with ITIL practices
Additional Requirements
- Available to start ASAP
- Ability to work onsite 3 days per week
- Southport location ideal
- Must have a valid driver’s licence and own vehicle (travel between sites required)
- Must be an Australian Citizen with a valid QLD blue card (working with children clearance)
About NRI
Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you’re always ahead of tomorrow.
We’re that partner for countless businesses. Designing, implementing and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond.
We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are
fearlessly committed to getting it right for our customers.
Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI.
We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal-opportunity employer, we want to create opportunities for everyone and will consider all applications without bias. We value our collaborative culture and work together to support a variety of community organisations and social issues.
Diversity & Inclusion
We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal-opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.
We value our collaborative culture and work together to support a variety of community organisations and social issues.
Frequently Asked Questions
Is the salary disclosed for the Desktop Support Engineer position at NRI?
The salary for this Desktop Support Engineer role at NRI is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Desktop Support Engineer position at NRI located?
This Desktop Support Engineer role at NRI is based in Brisbane, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Desktop Support Engineer role at NRI full-time or part-time?
This is listed as a Full Time position. It is posted as a Desktop Support Engineer role at NRI.
How do I apply for the Desktop Support Engineer position at NRI?
Click the "Apply Now" button on this page. You will be redirected to NRI's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Desktop Support Engineer job at NRI posted?
This Desktop Support Engineer position at NRI was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Desktop Support Engineer
NRI
You'll be redirected to NRI's official application page on oraclecloud.