Deskside Consultant

lvs1· Managed IT Services
Apply Now ↗
📍 VancouverPermanent Employee💰 CAD 53K–69K

About this role

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you passionate about end user support and want to work for a company that truly cares about their clients? 

 

We are looking for an upbeat and proactive Deskside Consultant for our BC branch located in Vancouver to support our clients on-site in Vancouver! In this role, you will leverage your technical skills and provide an excellent customer experience, while building your experience and growing your career with Long View. 

A Day in the Life:

  • Deploy and support laptops and peripherals for new and existing users, following team standards

  • Provision Windows 11 devices using Intune Autopilot (no traditional imaging); provide Tier 1 end-user support

  • Deliver clear, professional communication with customers, stakeholders, and service providers

  • Troubleshoot and resolve deskside issues, escalating and tracking incidents as needed

  • Mentor and support less experienced team members, both on-site and remote

  • Ensure compliance with client IT security, technology standards, and service practices

  • Follow and model Health, Safety, Security, and Environmental policies and safe work practices

  • Support office technology such as printers, AV, video conferencing, and meeting room equipment (nice to have)

  • Participate in regional IT team collaboration to ensure consistent service delivery

  • Contribute to continuous improvement in end-user support, service quality, and customer satisfaction

What You Bring:

  • 5+ years of IT support experience, including experience supporting a Microsoft environment in a Desktop Support Role

  • Knowledge of server operations, infrastructure, web interfaces, remote access tools

  • Hands-on experience with Windows/Linux/Mac OS environments

  • Experience with:

  • -> Microsoft Office O365

  • -> Remote support

  • -> PC / printer hardware / VPN / Citrix

  • -> Active Directory

  • Ability to identify issues, escalate appropriately and work to resolve them

  • Effective written and verbal communication skills

What Makes You Extra Awesome:

  • Post-secondary education in a related field

  • CompTIA A+ Certification

  • Microsoft Certifications 

Why Work at Long View?

  • Great people and culture 

  • Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities

  • Interesting work – Be part of exciting projects while accessing all the latest technologies

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know

Frequently Asked Questions

What is the salary for the Deskside Consultant role at lvs1?
The listed salary for this Deskside Consultant position at lvs1 is CAD 53K–69K. This is an Permanent Employee role.
Where is the Deskside Consultant position at lvs1 located?
This Deskside Consultant role at lvs1 is based in Vancouver. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Deskside Consultant role at lvs1 full-time or part-time?
This is listed as a Permanent Employee position. It is posted as a Deskside Consultant role in the Managed IT Services department at lvs1.
Which team or department does the Deskside Consultant at lvs1 belong to?
This Deskside Consultant position is part of the Managed IT Services department at lvs1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Deskside Consultant position at lvs1?
Click the "Apply Now" button on this page. You will be redirected to lvs1's official application portal hosted on lever where you can submit your application directly.
When was the Deskside Consultant job at lvs1 posted?
This Deskside Consultant position at lvs1 was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Deskside Consultant
lvs1 · 💰 CAD 53K–69K
Apply for this role ↗

You'll be redirected to lvs1's official application page on Lever.