Deployment Project Coordinator II

What this Job Entails: 

The Project Coordinator II will plan and coordinate aspects of complex data center projects from initiation to delivery. This role will work with cross-functional teams to ensure new builds, retrofits, and technical modifications are completed on schedule. Projects may vary in number, size and complexity.

Your Roles and Responsibilities:

• Gather and maintain project requirement lists.
• Coordinate and monitor equipment transfers to ensure on-time delivery.
• Provide weekly project updates including action item updates.
• Schedule and coordinate project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Maintain and monitor project plans, project schedules, work hours and expenditures.
• Assist with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Take part in organizing, attending and participating in stakeholder meetings.
• Document and follow up on important actions and decisions from meetings.
• Collaborate with various regional teams responsible for project resources and ticket resolution.
• Assist with daily monitoring of the ticketing system, reassigning tickets where required.
• Produce regular reports as required.
• Assist with identifying trends or recurring problems and escalates to management for resolution.
• Assist with locating and defining new process improvement opportunities.
• Develop and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Work closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
• Experience working with Microsoft Excel and Google Suite
• Excellent Communication skills, both verbal and written
• Previous experience with ticketing systems and/or project management system
• Understanding of or previous experience in a technology driven environment
• Proactive attitude and dependable
• Excellent customer service skills
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload
• Problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum

Preferred Qualifications: 

• PMP, CAPM

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively 
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law