Default Compliance and Risk Specialist

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time, hybrid career opportunity based out of our Administrative Services Center location in East Petersburg, PA.

 

The primary responsibility of this role is to serve as the liaison between the Special Assets department and the Compliance and Risk functions. This opportunity is ideal for someone with experience in default servicing, collections, mortgage servicing, foreclosure, loss mitigation, or related compliance functions. Responsibilities include policy and procedure development, regulatory monitoring, quality control, and supporting risk management initiatives to ensure compliance with bank policies, investor requirements, and applicable regulations across residential, consumer, and commercial default operations.

Responsibilities

• Coordinates the completion and updating of department policies and procedures with unit and department managers. Approves policies and procedures for the department as part of the compliance requirement, using knowledge of department workflows and regulatory requirements.
• Develop and maintain quality control procedures for the quality review process and workflow. Monitor for accuracy enhancements in the processes and workflows. Manage and ensure compliance with all secondary market requirements, Consumer Financial Protection Bureau rules and ensure adherence to bank policies. Communicate results of statistical evaluation to management. Perform quality assurance reviews on residential and consumer related defaults and foreclosures as well as loss mitigation work flows and processes. Prepare reports including monthly statistical summary of errors detected in the quality assurance testing and findings reports with subsequent monitoring or responses. Communicates results of document reviews with department management.
• Represents the special assets department for various risk related duties.

 

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: Relevant degree pertaining to the essential duties of this role. (Required)

Experience

3 or more years of default or compliance related experience. (Preferred)

Knowledge, Skills, and Abilities

• Knowledge of MSP and/or Signature servicing platforms (Preferred)

 

 Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

 

The salary range for this position is $57,800.00 - $96,300.00 annually.

Additional Compensation Components

 

This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.