DC Operations Director
DataOne
DC Operations Director
DataOne· Operations
About this role
Job Description:
The Director of Data Center Operations is responsible for leading all aspects of facility performance, vendor management, and client service delivery in a Tier III colocation environment. This role ensures operational excellence across uptime, compliance, capacity planning, and SLA adherence. The director oversees cross-functional teams, manages vendor contracts, and drives strategic initiatives to support multi-tenant infrastructure and mission-critical workloads.
Key Responsibilities:
Facility Operations & Uptime:
- Oversee daily operations of Tier III data center including mechanical, electrical, and IT infrastructure.
- Ensure 100% uptime through proactive maintenance, monitoring, and incident response.
- Lead capacity planning, space/power forecasting, and infrastructure optimization.
Vendor Oversight & Contract Management
- Manage third-party vendors for security, MEP services, janitorial, and remote hands support.
- Enforce compliance with SLAs, safety protocols, and performance KPIs.
- Conduct quarterly vendor reviews and negotiate service contracts.
Compliance & Risk Management
- Ensure adherence to ISO 27001, SOC 2, PCI-DSS, and internal audit frameworks.
- Lead incident response, root cause analysis, and corrective action planning.
- Maintain documentation for regulatory inspections and client audits.
Team Leadership & Client Interface
- Supervise operations staff, shift leads, and technical support teams.
- Serve as an escalation point for client issues and coordinate resolution across departments.
- Support onboarding of new tenants and ensure alignment with colocation standards.
Strategic Planning & Reporting
- Develop annual budgets, staffing plans, and capital improvement roadmaps.
- Present operational metrics and risk assessments to executive leadership.
- Drive continuous improvement initiatives across safety, efficiency, and sustainability.
Recommended Qualifications
- Education - Bachelor’s in Engineering, Facilities Management, or IT-related field (electrical)
- Experience - 8–12+ years in mission-critical operations; 5+ years in leadership roles.
- Skills - Vendor management, SLA enforcement, CMMS/BCMS platforms, KPI reporting, client relations.
- Certifications - Uptime Institute Accredited Tier Designer (ATD), PMP, OSHA 30, ITIL, ISO Lead Auditor.
Frequently Asked Questions
Is the salary disclosed for the DC Operations Director position at DataOne?
The salary for this DC Operations Director role at DataOne is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the DC Operations Director position at DataOne located?
This DC Operations Director role at DataOne is based in New York, New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the DC Operations Director role at DataOne full-time or part-time?
This is listed as a Full time position. It is posted as a DC Operations Director role in the Operations department at DataOne.
Which team or department does the DC Operations Director at DataOne belong to?
This DC Operations Director position is part of the Operations department at DataOne. See the full job description for more information about the team structure and responsibilities.
How do I apply for the DC Operations Director position at DataOne?
Click the "Apply Now" button on this page. You will be redirected to DataOne's official application portal hosted on workable where you can submit your application directly.
When was the DC Operations Director job at DataOne posted?
This DC Operations Director position at DataOne was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
DC Operations Director
DataOne
You'll be redirected to DataOne's official application page on workable.