Data Scientist - AI (Collection)

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📍 Jakarta, IDFULL TIME

About this role

Kredivo is hiring a Data Scientist – AI (Collection) in our Jakarta office to build AI-powered products that change how we collect payments from customers. This position will report to the Lead Data Scientist – Collection & SPG and will be accountable for designing, shipping and measuring AI solutions across the collection journey, from early reminders to late-stage recovery.

In this role you will also be responsible for driving AI transformation within Collection: building conversational AI (chatbots and voice bots/robocalls), automating desk collection audit processes, and applying LLMs to collection workflows. In addition, you will be responsible for proving business impact through rigorous experiments and working closely with Collection Ops, Product and Engineering to put models into production.



About the job:

  • To design and build LLM-powered collection assistants (WhatsApp/in-app chatbots, AI voice agents/robocalls)
  • To build automated audit and analysis of desk collection calls and chats, using speech-to-text and LLMs to check them against collection SOPs at scale and turn them into insights for Collection Ops
  • To develop and improve predictive models (e.g. propensity-to-pay, contactability, best channel/time to contact) that decide who to contact, when and how
  • To design and analyze A/B tests that measure impact on collection KPIs (roll rate, recovery rate, cost per collection)
  • To work with Engineering and Ops to deploy, scale and iterate on solutions, and to make sure they follow our internal collection guidelines

About you:

  • Bachelor's or Master's in Computer Science, Statistics, Mathematics, Engineering or a related quantitative field
  • 2+ years of experience in data science or ML, ideally in fintech, lending, collections or customer operations
  • Strong Python and SQL; hands-on with ML libraries (scikit-learn, XGBoost/LightGBM, PyTorch or similar)
  • Hands-on experience building with LLMs: prompt engineering, RAG, function calling/agents, and LLM APIs or open-source models
  • Exposure to conversational AI or voice tech (chatbot frameworks, STT/TTS, voice bot platforms) is a strong plus
  • Solid grounding in experimentation and statistics (A/B testing, causal inference basics)
  • Experience deploying models to production or working with MLOps tools (Airflow, Docker, cloud platforms) is a plus
  • Fluent in Bahasa Indonesia and good English; able to explain technical work to non-technical stakeholders
  • Product-minded and hands-on: you like shipping, measuring and iterating quickly

If this sounds like you, we would love to hear from you!


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Frequently Asked Questions

Is the salary disclosed for the Data Scientist - AI (Collection) position at Kredivo Group?
The salary for this Data Scientist - AI (Collection) role at Kredivo Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Data Scientist - AI (Collection) position at Kredivo Group located?
This Data Scientist - AI (Collection) role at Kredivo Group is based in Jakarta, ID. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Data Scientist - AI (Collection) role at Kredivo Group full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Data Scientist - AI (Collection) role in the Data department at Kredivo Group.
Which team or department does the Data Scientist - AI (Collection) at Kredivo Group belong to?
This Data Scientist - AI (Collection) position is part of the Data department at Kredivo Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Data Scientist - AI (Collection) position at Kredivo Group?
Click the "Apply Now" button on this page. You will be redirected to Kredivo Group's official application portal hosted on breezy where you can submit your application directly.
When was the Data Scientist - AI (Collection) job at Kredivo Group posted?
This Data Scientist - AI (Collection) position at Kredivo Group was posted on Oct 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Data Scientist - AI (Collection)
Kredivo Group
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