Helper | Warehouse
erhospitality
Data Quality & Marketing Trainee
erhospitality· Marketing
About this role
Overview of the Role 🔍
This role is responsible for analyzing guest insights and the booking journey to identify trends, optimize the customer experience, and support data-driven marketing strategies that improve engagement and business performance.
Key Responsibilities 📋
- Conduct guest interviews during breakfast hours to collect survey data on booking behaviors.
- Record responses accurately on printed forms and transfer them to SurveyMonkey daily.
- Maintain and update the guest tracking list in Excel.
- Provide guests with QR codes for digital survey completion when preferred.
- Collaborate with the Front Office and Marketing teams to ensure smooth operations and reliable data collection.
- Uphold discretion and professionalism when interacting with guests.
- Update weekly report
- Create weekly news to update on Google Business Pages (hotels)
- Gather more information to create new surveys based on main segments (Golfers, Couples Adult Only, Seniors, Families, Repeaters)
Ideal Candidate Profile 🎯
- Diploma or Bachelor's degree in Marketing, Hospitality Management, Business Administration, Tourism, or a related field.
- Previous experience in hospitality, customer service, guest relations, marketing, or market research is an advantage.
- Strong communication skills with the ability to engage confidently and professionally with guests from diverse backgrounds.
- Friendly, approachable, and customer-service oriented.
- High level of accuracy and attention to detail in data collection and reporting.
- Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
- Analytical mindset with an interest in understanding customer behavior and identifying trends.
Frequently Asked Questions
What is the salary for the Data Quality & Marketing Trainee role at erhospitality?
The listed salary for this Data Quality & Marketing Trainee position at erhospitality is MUR 13K–15K. This is an FULL TIME role.
Where is the Data Quality & Marketing Trainee position at erhospitality located?
This Data Quality & Marketing Trainee role at erhospitality is based in Bel Ombre, Mauritius, Riviere du Rempart, Mauritius. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Data Quality & Marketing Trainee role at erhospitality full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Data Quality & Marketing Trainee role in the Marketing department at erhospitality.
Which team or department does the Data Quality & Marketing Trainee at erhospitality belong to?
This Data Quality & Marketing Trainee position is part of the Marketing department at erhospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Data Quality & Marketing Trainee position at erhospitality?
Click the "Apply Now" button on this page. You will be redirected to erhospitality's official application portal hosted on keka where you can submit your application directly.
When was the Data Quality & Marketing Trainee job at erhospitality posted?
This Data Quality & Marketing Trainee position at erhospitality was posted on Jul 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Data Quality & Marketing Trainee
erhospitality · 💰 MUR 13K–15K
You'll be redirected to erhospitality's official application page on keka.