Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC
Kotak Additional
Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC
About this role
| CEC Voice Data & MIS Officer – 811 |
| Department | Customer Experience Center |
| Location | Thane / Mumbai |
| Reporting Relationship | CEC Voice MIS Officer |
| Position Grade | Assistant Manager / Deputy Manager |
| Job Role |
- Develop and maintain MIS dashboards and reports using tools like Excel, SQL, and BI platforms like Power BI
- Extract, cleanse, and analyze operational data to uncover insights and trends
- Monitor data collection procedures and ensure accuracy/integrity
- Perform troubleshooting of reporting issues, ensuring optimal MIS performance of SQL queries
- To be aware of and comply with any updates about the process so it can be implemented in reports/dashboards
-
Adherence to Information Security norms & quality process norms
Job Description
- Graduate
- Preferably 1-2 years’ experience in voice-based customer service MIS/data reporting roles
- Strong data skills: SQL, Excel, experience with BI/reporting tools (Power BI)
- Analytical mindset with strong problem-solving abilities; attention to detail in handling data and customer interactions
- Ability to multitask, manage time effectively, and collaborate with cross-functional teams
- Flexible to work on extended work hours
- Flexible to get scattered 4 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities
- Be Confident and willing to learn with a flair for knowledge
- Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Frequently Asked Questions
Is the salary disclosed for the Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC position at Kotak Additional?
The salary for this Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC role at Kotak Additional is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC position at Kotak Additional located?
This Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC role at Kotak Additional is based in Thane, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC role at Kotak Additional full-time or part-time?
This is listed as a Full time position. It is posted as a Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC role at Kotak Additional.
How do I apply for the Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC position at Kotak Additional?
Click the "Apply Now" button on this page. You will be redirected to Kotak Additional's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC job at Kotak Additional posted?
This Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC position at Kotak Additional was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Data & MIS Officer-Digital Banking Kotak 811-CEC-VKYC
Kotak Additional
You'll be redirected to Kotak Additional's official application page on oraclecloud.