Data Management Technician

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com

POSITION SUMMARY

Working under the direction of the Sr. Technical Editor (Data Management), you will research and analyze multiple data sources such as Bills of Material (BOMs), engineering drawings, and vendor information in order to assemble build-specific data packages (parts lists and illustration mark-ups) for use in the parts manual production process. You will also perform parts manual update research and editing tasks as determined by the Sr. Technical Editor or Publications Coordinator when required.

WHAT YOU WILL DO

• Create manual section research packages by extracting data from all available sources such as engineering BOMs, product photos, supplier documents, engineering specs, engineering drawings, and use to identify changes or new info to existing bus parts data.
• Effectively organize the assigned research information packages (both hard copy and electronic versions) in order of priority and project strategy so they can be completed and handed over to the graphics team for illustrating within the deadlines given.
• Complete all research work tasks as assigned by Technical Editors and following established work procedures.
• Contact any engineering staff or Part Supplier to clarify and verify the accuracy of their data or to source new data if required. This is very important which requires proper communication and investigative skills in order to obtain the required information within the timeframe available for each project. Maintaining a good working relationship with each supplier.
• Maintain proper records of part supplier (vendor) data requests and perform follow-up actions to ensure that data requested is correct and obtained when required.
• Perform all research duties according to established procedures and guidelines and to proactively communicate with Technical Editors at any time when you are not certain.
• Perform editing tasks as determined by the Sr.Tech Editor or Publications Coordinator when required to supplement any shortfalls of editing capacity. Those tasks can include; Administrative, editing, statistics/metrics reports, mentoring and supplying alternative solution suggestions.
• Perform manual update recording and manual bulletin creation when required.
• Complete tasks within specified time schedule deadlines and perform quality control checks of all work before handing in.
• Assign new New Flyer part numbers to new OEM supplier parts.
• Properly maintain and archive source documentation in both electronic and hard copy formats.
• Collect and communicate to the Technical Editor all data inaccuracies identified during the project so they are promptly recorded into the update system.
• Perform efficiently and effectively in a team environment.
• Consult with Technical Editors for clarification and information.
• Upgrade skills on new or updated software.

• Certification/diploma from recognized technical school as a Mechanical Engineering Technologist or equivalent workplace experience.
• 3-5 years experience in interpreting Manufacturing BOMs and engineering drawings into service parts lists.
• Heavy equipment/automotive parts manufacturing background.
• Experience in sourcing vendor data.
• Experience with Enginering Data Management systems such as TeamCenter.
• Capable of working under tight deadlines.
• Min. 2 years expierence working in the technical publishing industry as a data research technician.
• Excellent investigative and communication skills in an engineering environment.
• Effective customer service skills.
• Strong working knowledge in MS Office applications, Windows OS and network. Experience in Oracle database ERP systems and TeamCenter would be an asset. 
• Excellent mechanical aptitude.

WHY JOIN OUR TEAM:

• Competitive wages and a comprehensive benefits package.
• A continuous learning environment.
• Ability to advance your career with a growing company.
• NFI Group was named a Manitoba Top Employer for 2020 and this is the tenth time since the competition was established in 2007.
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
• Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.