Data Center Operations Coordinator

togetherai· Engineering
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📍 San Francisco💰 USD 150K–200K

About this role

About the Role

We’re looking for a detail-oriented Data Center Operations professional to manage and track all break/fix activities across multiple data center locations. This role acts as the central point of coordination for hardware incidents, vendor dispatches, ticket management, asset tracking, and operational reporting to ensure maximum uptime and fast issue resolution.

Responsibilities

  • Track and manage all break/fix incidents across multiple data centers
  • Monitor ticket queues and ensure SLA compliance for incident response and resolution
  • Coordinate with on-site technicians, remote hands teams, vendors, and engineering groups
  • Maintain accurate records of failed hardware, replacements, RMAs, and repair status
  • Escalate critical outages and recurring infrastructure issues to leadership and engineering teams
  • Schedule and oversee maintenance windows and emergency repair activities
  • Provide daily/weekly operational status reports and incident summaries
  • Ensure all work follows data center operational procedures and change management policies
  • Identify trends in hardware failures and recommend process improvements

Requirements

  • Experience working in data center operations, IT infrastructure, or hardware support
  • Strong understanding of server, storage, and networking hardware
  • Experience with ticketing systems such as ServiceNow, Jira, or Remedy
  • Ability to manage multiple priorities across several sites simultaneously
  • Excellent communication and organizational skills
  • Familiarity with SLA management and incident escalation processes
  • Proficiency with Excel, reporting dashboards, and inventory tracking tools

Preferred Qualifications

  • Experience supporting enterprise or hyperscale data centers
  • Knowledge of remote hands operations and vendor management
  • Understanding of ITIL processes and change management
  • CompTIA Server+, Network+, or similar certifications

About Together AI

Together AI is a research-driven AI infrastructure company on a mission to dramatically lower the cost of modern AI by co-designing software, hardware, algorithms, and models. We believe open and transparent AI systems create the best outcomes for society — and we're building the physical and computational foundation to make that real. Our team has been behind landmark advances including FlashAttention, Hyena, FlexGen, and RedPajama.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $150,000-200,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy  



Frequently Asked Questions

What is the salary for the Data Center Operations Coordinator role at togetherai?
The listed salary for this Data Center Operations Coordinator position at togetherai is USD 150K–200K. This is an full-time role.
Where is the Data Center Operations Coordinator position at togetherai located?
This Data Center Operations Coordinator role at togetherai is based in San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Data Center Operations Coordinator at togetherai belong to?
This Data Center Operations Coordinator position is part of the Engineering department at togetherai. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Data Center Operations Coordinator position at togetherai?
Click the "Apply Now" button on this page. You will be redirected to togetherai's official application portal hosted on greenhouse where you can submit your application directly.
When was the Data Center Operations Coordinator job at togetherai posted?
This Data Center Operations Coordinator position at togetherai was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Data Center Operations Coordinator
togetherai · 💰 USD 150K–200K
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