Data Analyst - Contact Center

transunion· TransUnion LLC
Apply Now ↗
📍 Mumbai - INDASFull time

About this role

TransUnion's Job Applicant Privacy Notice

Team Overview

Working closely with TU INDAS This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

The TU India Key Analyst- Communications Solutions will act as a key analyst of the Solutions Consulting team and is responsible for pre/post sales analytics, value propositions, and business operations reporting.  This role will partner and collaborate with stakeholders across the communication solutions team, including sales, product, and solutions consulting stakeholders. The Product Analyst will have the opportunity to create new insights and efficiencies in processes, participate in sales opportunities, present business trends, and lead investigations to create new products and solutions.  


Required Knowledge And Experiences

  • 10-15 years of hands on experience in Data Analysis role from Contact Center industry with expertise in handling data of Sales, Collections, Customer Service etc and can analyze return on investment (ROI) for BFSI, ecommerce, logistics domain clients.
  • Superior communication skills.
  • Microsoft Excel Analysis Skill & Data Interpretation is required (pivot table analysis).
  • PowerPoint Expertise is required (creating compelling sales presentations).
  • Google Big Query or relevant SQL expertise is a plus.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

 

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.


TransUnion Job Title



Manager I, Analytics Consulting

Frequently Asked Questions

Is the salary disclosed for the Data Analyst - Contact Center position at transunion?
The salary for this Data Analyst - Contact Center role at transunion is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Data Analyst - Contact Center position at transunion located?
This Data Analyst - Contact Center role at transunion is based in Mumbai - INDAS. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Data Analyst - Contact Center role at transunion full-time or part-time?
This is listed as a Full time position. It is posted as a Data Analyst - Contact Center role in the TransUnion LLC department at transunion.
Which team or department does the Data Analyst - Contact Center at transunion belong to?
This Data Analyst - Contact Center position is part of the TransUnion LLC department at transunion. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Data Analyst - Contact Center position at transunion?
Click the "Apply Now" button on this page. You will be redirected to transunion's official application portal hosted on workday where you can submit your application directly.
When was the Data Analyst - Contact Center job at transunion posted?
This Data Analyst - Contact Center position at transunion was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Data Analyst - Contact Center
transunion
Apply for this role ↗

You'll be redirected to transunion's official application page on Workday.