CYBER SECURITY ANALYST L4
About this role
ACS (Access Control System)
Role Summary
The Access Control System Engineer / Administrator is responsible for the implementation, operation, and support of enterprise‑wide physical access control systems. The role ensures secure, compliant, and highly available access management across offices, ODCs, and restricted facilities in alignment with organizational security and compliance requirements.
Key Responsibilities :-
Access Control Operations & Administration
- Administer and manage Access Control Systems including cardholder lifecycle management (creation, modification, deactivation).
- Configure access levels, access groups, schedules, and door permissions as per security policy.
- Manage credential technologies (RFID cards, biometric credentials, mobile credentials, PINs).
- Ensure accurate and timely access provisioning/de‑provisioning aligned with HR and identity workflows.
System Implementation & Integration
- Support implementation and commissioning of access control hardware including controllers, readers, biometric devices, turnstiles, and door hardware.
- Integrate ACS with Identity Management, HR systems, Visitor Management Systems, CCTV/VMS, fire alarm systems, and building management systems.
- Participate in design reviews, technical evaluations, and OEM/vendor coordination during new deployments or modernization projects.
Monitoring, Troubleshooting & Support
- Monitor system health, logs, alarms, and events to ensure system availability.
- Troubleshoot ACS application, controller, network, and device‑level issues.
- Provide L2/L3 support for incidents, outages, and access issues within SLA.
- Coordinate with OEMs and integrators (VENDORS ) for defect resolution and upgrades.
Security, Compliance & Audit
- Ensure access control operations comply with internal security policies and statutory requirements.
- Maintain logs, audit trails, and reports for investigations, audits, and compliance reviews.
- Support periodic access reviews and certification activities.
- Ensure fail‑safe and life‑safety compliance for emergency exits and fire‑alarm integrations.
Change & Release Management
- Raise and execute Change Management Requests (CMR) for ACS configuration changes, upgrades, and deployments.
- Perform risk assessment, rollback planning, and post‑change validation.
- Coordinate with stakeholders for planned downtime and maintenance windows.
Documentation & Knowledge Transfer
- Maintain SOPs, system architecture diagrams, and operational runbooks.
- Support Knowledge Transfer (KT) for operations and support teams.
- Prepare technical documentation for audits, handovers, and vendor engagements.
Technical Skills & Competencies
- Strong knowledge of Access Control Systems (enterprise‑grade ACS platforms).
- Hands‑on experience with controllers, readers, biometric devices, turnstiles, and exit systems.
- Understanding of ACS communication protocols (e.g., OSDP, Wiegand).
- Experience in system integrations using APIs or middleware.
- Good understanding of networking concepts (TCP/IP, VLANs, firewalls) relevant to ACS.
- Familiarity with databases, logs, and reporting tools.
- Knowledge of security best practices, compliance, and physical security standards.
Certification (Mandatory):
- Siemens- Sipass
- Lenel
Soft Skills
- Strong analytical and troubleshooting skills.
- Clear and professional communication with stakeholders, vendors, and leadership.
- Process‑oriented with focus on documentation and audit readiness.
- Ability to work in 24x7 operational environments (if applicable).
Experience
- 10+ years of experience in ACS or Physical Security Systems for enterprise environments.
- Experience supporting large‑scale, multi‑site deployments is highly desirable.
Qualifications
- Bachelor’s degree in any Technology / IT / Security Management or equivalent.
- Relevant certifications in Physical Security, ACS platforms, or enterprise security (preferred)
Mandatory Skills: OT SECURITY .
Experience: 5-8 Years .
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