Customer Technical Support Co-op/Intern

Nokia Corporation
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📍 CanadaFull time

About this role

Position: Customer Technical Support Co-op/Intern   
Number of Position(s): 3
Duration: 4 Months 
Date: Jan. 4th - Apr. 30th, 2027
Location: Onsite  Ottawa, ON, CANADA

EDUCATIONAL RECOMMENDATIONS

Currently a candidate for diploma, bachelor’s or master’s degree in network technology, Computer/Software/Electrical/Telecommunications Engineering, Computer Science, or related field with an accredited school in Canada. 

What you will do:

  • Troubleshoot customer network issues across various IP Service Router platforms.
  • Manage and support network environments using Nokia SR Linux (SRL), including configuration, troubleshooting, and upgrades.
  • Assist in reproducing customer issues in the lab and documenting test results.
  • Perform basic configuration tasks on routers and switches under supervision.
  • Identify opportunities for automation and develop solutions.
  • Help prepare presentations or summaries based on findings from lab tests or customer cases.
  • Participate in continuous learning through internal workshops, trainings, and shadowing opportunities.  

You Have:

  • Knowledge of concepts like the OSI model, TCP/IP, subnetting, routing protocols (e.g., OSPF, BGP), and switching technologies (e.g., VLANs, STP)
  • Strong knowledge of Linux platforms
  • Strong knowledge of coding and automation
  • Excellent communication skills and ability to work well in a team environment
  • Excellent written communication skills
  • Quick learner and willing to share knowledge with others on the team
  •  

It Would Be Nice If You Also Had

  • IP Certifications or equivalent
  • Basic knowledge of how to configure routers and switches
  • Exposure to tools such as Wireshark and IXIA

     
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 



Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

Frequently Asked Questions

Is the salary disclosed for the Customer Technical Support Co-op/Intern position at Nokia Corporation?
The salary for this Customer Technical Support Co-op/Intern role at Nokia Corporation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Technical Support Co-op/Intern position at Nokia Corporation located?
This Customer Technical Support Co-op/Intern role at Nokia Corporation is based in Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Technical Support Co-op/Intern role at Nokia Corporation full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Technical Support Co-op/Intern role at Nokia Corporation.
How do I apply for the Customer Technical Support Co-op/Intern position at Nokia Corporation?
Click the "Apply Now" button on this page. You will be redirected to Nokia Corporation's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Customer Technical Support Co-op/Intern job at Nokia Corporation posted?
This Customer Technical Support Co-op/Intern position at Nokia Corporation was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Technical Support Co-op/Intern
Nokia Corporation
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You'll be redirected to Nokia Corporation's official application page on oraclecloud.