Customer Support Representative (Italian language)
RateHawk· Ops Recruitment
About this role
Hey there!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (Italian language) to help us keep our clients happy and our operations smooth.
Who We Are:
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
What You’ll Do:
- Advise clients: Take calls and provide initial advice to B2B partners in Italian language;
- Communicate: Communicate with partners about the on-going cases, provide regular updates on the progress and help other operation teams with the communication in Italian language;
- Work with systems: Utilize CRM systems and our internal databases efficiently.
What We’re Looking For:
- English Proficiency: Upper Intermediate level (both spoken and written).
- Italian Proficiency: Upper Intermediate level (both spoken and written).
- Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
- Quick Learner: Ability to learn quickly and stay results-focused.
- Tech Requirements: A functioning computer and microphone.
What We Offer:
- Remote Work: Work from the comfort of your home.
- Great Team: Join a young and active team of super specialists.
- Flexible Schedule: 5/2 (Monday-Friday), 11 AM - 20 PM (GMT+3).
- Competitive Salary: Earn a base salary of 700 EUR + up to 100 EUR in bonus KPI.
- Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.
- Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend.
- Perks: Enjoy corporate discounts on hotels and other services.
The Process:
- Application and CV Review: We’ll take a look at your application and CV.
- Video Interview: If there’s a match, you’ll be invited to a video interview.
- Internet Speed Test: Just to make sure you’re all set for remote work.
- Meeting with HR: A friendly chat with our HR team.
- Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Frequently Asked Questions
Is the salary disclosed for the Customer Support Representative (Italian language) position at RateHawk?
The salary for this Customer Support Representative (Italian language) role at RateHawk is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Support Representative (Italian language) job at RateHawk remote?
Yes, this Customer Support Representative (Italian language) position at RateHawk is remote, with team members based in Rhodes, Southern Aegean, Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Customer Support Representative (Italian language) role at RateHawk full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Representative (Italian language) role in the Ops Recruitment department at RateHawk.
Which team or department does the Customer Support Representative (Italian language) at RateHawk belong to?
This Customer Support Representative (Italian language) position is part of the Ops Recruitment department at RateHawk. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Representative (Italian language) position at RateHawk?
Click the "Apply Now" button on this page. You will be redirected to RateHawk's official application portal hosted on workable where you can submit your application directly.
When was the Customer Support Representative (Italian language) job at RateHawk posted?
This Customer Support Representative (Italian language) position at RateHawk was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Representative (Italian language)
RateHawk
You'll be redirected to RateHawk's official application page on workable.