Customer Support Representative
About this role
Communicate with patrons via email, chat and phone. Resolve customers' issues on time. Escalate matters that cannot be resolved to relevant department. Monitor the website and report reoccurring questions to the relevant department, be it marketing or technical. Requirements Answer chats, Phone calls and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service in an expedient manner. Identify, research, and resolve customer issues. Be self-motivated and use your own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service. Provide all CSR duties in Tagalog and English. Ability to communicate in Chinese and/or Korean is a huge plus. Proven problem-solving skills. High level of attention to detail. Ability and desire to deliver exceptional levels of Customer Service. Clear thinking and problem solving. Flexible and willing to work daily/evening shifts.
Frequently Asked Questions
Is the salary disclosed for the Customer Support Representative position at solaireresort?
The salary for this Customer Support Representative role at solaireresort is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Representative position at solaireresort located?
This Customer Support Representative role at solaireresort is based in Parañaque City, NCR, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Representative role at solaireresort full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Representative role at solaireresort.
How do I apply for the Customer Support Representative position at solaireresort?
Click the "Apply Now" button on this page. You will be redirected to solaireresort's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Customer Support Representative job at solaireresort posted?
This Customer Support Representative position at solaireresort was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Representative
solaireresort
You'll be redirected to solaireresort's official application page on zohorecruit.