About this role
We're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from day one.
With the diverse landscape of the real estate industry, we want diverse talent! We want to celebrate each other's individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that.
Provide technical support and troubleshooting to our Broker customers on Lone Wolf's Back Office product, working email cases with phone and chat support as secondary channels. Advise customers on product functionality, features, and other support-related inquiries, drawing on accounting knowledge where needed. Facilitate conflict resolution and/or escalation. Successful candidates should possess a passion for serving customers and be committed to providing an exceptional customer experience.
Frequently Asked Questions
What is the salary for the Customer Support Representative role at lwolf?
The listed salary for this Customer Support Representative position at lwolf is CAD 55K–60K. This is a remote Full time role.
Is the Customer Support Representative job at lwolf remote?
Yes, this Customer Support Representative position at lwolf is remote, with team members based in Toronto, ON (Remote). You can work from home or anywhere in the supported regions.
Is the Customer Support Representative role at lwolf full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Representative role in the Support department at lwolf.
Which team or department does the Customer Support Representative at lwolf belong to?
This Customer Support Representative position is part of the Support department at lwolf. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Representative position at lwolf?
Click the "Apply Now" button on this page. You will be redirected to lwolf's official application portal hosted on lever where you can submit your application directly.
When was the Customer Support Representative job at lwolf posted?
This Customer Support Representative position at lwolf was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.