Customer Support Intern
iamneo· Customer Success & Solution Team(CSS)
About this role
Job Title: Intern – Customer Support
Location: Delhi
Workplace Type: On-site
Employment Type: Internship
About iamneo
Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that's transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.
Our product suite — including Neo PAT (student employability and placement readiness), Neo Exam (secure, cloud-based examination infrastructure), Neo Colab (coding education management), Neo Coder (AI-powered experiential learning for developers), and Neo Hire (recruitment automation and candidate evaluation) — helps engineering colleges and corporate L&D/HR teams measure, close, and track skill gaps at scale. Every product generates rich behavioral and performance data, and our customers rely on us not just for the platform, but for the insight layer on top of it.
About the Role
We are looking for a Intern – Customer Support to support our Customer Success team with day-to-day client and operational activities. This role is ideal for a fresher who is a good communicator, organized, proactive, and willing to learn.
Key Responsibilities
- Support the Customer Success team with daily operational activities.
- Assist with client onboarding and coordination.
- Follow up on client requirements and internal requests for timely closure.
- Coordinate with internal teams to resolve client queries and requirements.
- Maintain trackers, reports, and documentation accurately.
- Assist with platform-related queries and escalate issues when required.
- Support the team in ensuring a smooth client experience.
- Use Excel/Google Sheets and other digital tools for daily activities.
Travel Requirement
- Willingness to travel to the North region for client coordination and support whenever required.
Key Skills
- Good verbal and written communication skills.
- Strong coordination and follow-up skills.
- Basic understanding of operational/administrative processes.
- Customer coordination and stakeholder management skills.
- Problem-solving mindset and proactive approach.
- Willingness to learn and adapt quickly.
- Working knowledge of Excel/Google Sheets.
- Comfortable working with multiple tools and platforms.
Qualifications & Eligibility
- Bachelor's degree in any discipline.
- Freshers or candidates with up to 1 year of relevant experience.
- Internship/project experience in customer support, client coordination, administration, or customer success is an advantage.
Why Join iamneo?
- Gain hands-on experience in Customer Success and client management.
- Work closely with clients and cross-functional teams.
- Develop skills in communication, coordination, stakeholder management, and operations.
- Build a strong foundation for a career in Customer Success, Client Engagement, or Program Management.
Frequently Asked Questions
Is the salary disclosed for the Customer Support Intern position at iamneo?
The salary for this Customer Support Intern role at iamneo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Intern position at iamneo located?
This Customer Support Intern role at iamneo is based in Coimbatore, TN, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Intern role at iamneo full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Support Intern role in the Customer Success & Solution Team(CSS) department at iamneo.
Which team or department does the Customer Support Intern at iamneo belong to?
This Customer Support Intern position is part of the Customer Success & Solution Team(CSS) department at iamneo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Intern position at iamneo?
Click the "Apply Now" button on this page. You will be redirected to iamneo's official application portal hosted on keka where you can submit your application directly.
When was the Customer Support Intern job at iamneo posted?
This Customer Support Intern position at iamneo was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Intern
iamneo
You'll be redirected to iamneo's official application page on keka.