Customer Support Engineer

newperkinelmer· DES0 PerkinElmer GmbH
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🌍 Remote📍 Berlin, Germany📍 Germany Remote📍 Magdeburg, GermanyFull time

About this role

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Customer Support Engineer


Location(s)

Berlin, Germany, Germany Remote, Magdeburg, Germany

Job Description

Für die Betreuung unserer Kunden in Nord/Ost-Deutschland (Berlin, Magdeburg) suchen wir ab sofort eine/n

Service-Techniker/in (m/w/d) für die UV, IR und Thermische Analyse (im Außendienst)

Die Aufgaben:

  • Betreuung unserer Kunden vor Ort hinsichtlich der Installation, Wartung, Reparatur und Qualifizierung der Analysegeräte
  • Beratung des Kunden im Hinblick auf Software-Updates, Geräte-Upgrades, Qualifizierungen sowie Prozessoptimierungen
  • Dokumentation der Kundendiensteinsätze und Störungsbilder in den entsprechenden Systemen
  • Bei Bedarf Unterstützung unseres Service Teams

Das gesuchte Profil:

  • Technikerausbildung in den Bereichen Elektrotechnik, Elektronik, Mechatronik oder Physik/Chemie oder höher
  • Idealerweise erste Berufserfahrung im technischen Kundendienst softwarebasierter, analytischer Systeme
  • Selbständige, strukturierte und effiziente Arbeitsweise
  • Organisationstalent, Engagement sowie ein hohes Maß an Kundenorientierung
  • Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift
  • Gute Kenntnisse des MS-Office-Paketes
  • Wohnsitz verkehrsgünstig im zu betreuenden Gebiet
  • Gültige Fahrerlaubnis und Reisebereitschaft

Wir bieten eine anspruchsvolle, abwechslungsreiche Tätigkeit als Teil eines erfolgreichen globalen Technologieunternehmens, in dem eine leistungsorientierte Vergütung mit Firmenwagen.

Frequently Asked Questions

Is the salary disclosed for the Customer Support Engineer position at newperkinelmer?
The salary for this Customer Support Engineer role at newperkinelmer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Support Engineer job at newperkinelmer remote?
Yes, this Customer Support Engineer position at newperkinelmer is remote, with team members based in Berlin, Germany, Germany Remote, Magdeburg, Germany. You can work from home or anywhere in the supported regions.
Is the Customer Support Engineer role at newperkinelmer full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Engineer role in the DES0 PerkinElmer GmbH department at newperkinelmer.
Which team or department does the Customer Support Engineer at newperkinelmer belong to?
This Customer Support Engineer position is part of the DES0 PerkinElmer GmbH department at newperkinelmer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Engineer position at newperkinelmer?
Click the "Apply Now" button on this page. You will be redirected to newperkinelmer's official application portal hosted on workday where you can submit your application directly.
When was the Customer Support Engineer job at newperkinelmer posted?
This Customer Support Engineer position at newperkinelmer was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Engineer
newperkinelmer
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