Customer Supply Analyst

ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, BONKERS, Gumi Yum Surprise, and more!

For more information, visit www.zuru.com.

The Role

We're looking for a Customer Supply Analyst to maintain and grow ZURU's supply chain relationships with our key UK retail partners, sustaining high service levels through stronger customer collaboration, improved forecast accuracy and lower total supply chain cost.

You'll be the day-to-day supply chain point of contact for an assigned group of accounts and verticals within the UK business, working across our commercial, demand planning and logistics teams to keep product flowing and shelves filled. Reporting directly to the Customer Supply Manager, you'll have the opportunity to expand into other channels and verticals as the business grows.

What You’ll Do

· Own the day-to-day supply chain relationship for assigned verticals and build strong links with commercial stakeholders.

· Prepare and run monthly 30/60/90-day reviews with key customers, built around an annual customer activity calendar.

· Share the rolling 90-day stock projection with customers and the sales team, clearly flagging risks and resolutions.

· Track weekly service levels, target areas for improvement and drive on-shelf availability.

· Support the monthly forecast review for assigned verticals, feeding customer and sales insight into demand planning and ensuring collaborative data (EPOS, stock in trade, on-shelf availability and ranging) is consistently factored in.

· Manage demand fluctuations, review consumption through key selling periods and support the development of new product launch forecasts.

· Partner with the Customer Supply Manager on efficiency projects that unlock savings for ZURU and our customers.

· Support inventory strategy across core, seasonal, new and phase-out (SLOB) lines with the central supply team.

What You’ll Bring

· Supply chain or customer supply experience within FMCG, ideally across UK grocery or high street retail.

· Strong data analysis skills – able to produce, interpret and draw clear conclusions from data.

· Confident communication with internal and external stakeholders at all levels.

· A customer-first mindset with a track record of delivering positive change.

· Comfort working cross-functionally across commercial, demand and supply planning, and logistics.

LIFE@ZURU

ZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction).

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

Get to know us a little better by checking out @lifeatzuru on Instagram or www.zuru.com.

ZURU – Reimagining tomorrow 🚀

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ZURU may use AI tools to help screen, assess or select applicants.