Customer Success Representative I
artera· Customer Success
About this role
About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.
The hours of this role are Monday through Friday, 8:30 AM - 5:00 PM PST.
An Artera Customer Success Representative (CSR) plays a key role in delivering a world-class experience to our customers—including clinicians, clinical staff, and administrators—by supporting them through onboarding, training, and product ordering. This role combines operational execution with a customer-first mindset, emphasizing responsiveness, professionalism, and collaboration. You’ll work very closely with the sales team and cross-functionally, empowered to solve problems proactively while embodying our standards for high performance.
Frequently Asked Questions
What is the salary for the Customer Success Representative I role at artera?
The listed salary for this Customer Success Representative I position at artera is USD 21–26. This is a remote Full Time role.
Is the Customer Success Representative I job at artera remote?
Yes, this Customer Success Representative I position at artera is remote, with team members based in Remote-US. You can work from home or anywhere in the supported regions.
Is the Customer Success Representative I role at artera full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Representative I role in the Customer Success department at artera.
Which team or department does the Customer Success Representative I at artera belong to?
This Customer Success Representative I position is part of the Customer Success department at artera. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Representative I position at artera?
Click the "Apply Now" button on this page. You will be redirected to artera's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Representative I job at artera posted?
This Customer Success Representative I position at artera was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Representative I
artera · 💰 USD 21–26
You'll be redirected to artera's official application page on Lever.