Customer Success Manager - Mid Market

smarsh· Customer Success
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📍 PortlandFull Time💰 USD 70K–75K

About this role

Smarsh is seeking a Customer Success Manager to be part of the growing Smarsh Customer Success Team. In this role you will be responsible for managing the needs of Small Business clients, resolving inbound questions, and maintaining the monthly renewal processing.   Ultimately, you will assist Small Business clients in achieving their business goals and finding the most value with their investment in Smarsh products. You are the customer’s trusted partner, with the goal of driving our customer’s success and establishing loyal relationships with Smarsh.

Frequently Asked Questions

What is the salary for the Customer Success Manager - Mid Market role at smarsh?
The listed salary for this Customer Success Manager - Mid Market position at smarsh is USD 70K–75K. This is an Full Time role.
Where is the Customer Success Manager - Mid Market position at smarsh located?
This Customer Success Manager - Mid Market role at smarsh is based in Portland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager - Mid Market role at smarsh full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Manager - Mid Market role in the Customer Success department at smarsh.
Which team or department does the Customer Success Manager - Mid Market at smarsh belong to?
This Customer Success Manager - Mid Market position is part of the Customer Success department at smarsh. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager - Mid Market position at smarsh?
Click the "Apply Now" button on this page. You will be redirected to smarsh's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Manager - Mid Market job at smarsh posted?
This Customer Success Manager - Mid Market position at smarsh was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager - Mid Market
smarsh · 💰 USD 70K–75K
Apply for this role ↗

You'll be redirected to smarsh's official application page on Lever.