Customer Success Manager
RenesasElectronics
Customer Success Manager I
DealerOn· CSM
About this role
Job Description: VCSM (Virtual Customer Success Manager)
Job Overview:
We are looking for a detail-oriented VCSM Executive responsible for analyzing website performance, aligning content with monthly marketing themes, and creating data-driven strategies to improve engagement and conversions. The role requires a mix of analytical thinking, content planning, and basic technical understanding of websites and CMS platforms.
Key Responsibilities:
· Analyze dealer website performance based on monthly marketing themes and campaigns
· Create monthly website strategy plans based on insights from website data, user behavior, and performance trends
· Identify opportunities to improve lead generation, engagement, and conversion rates
· Review website pages and suggest improvements to enhance user experience and journey
· Monitor and interpret basic Google Analytics data (traffic, bounce rate, user flow, etc.)
· Provide actionable recommendations based on analytics insights
· Ensure basic SEO best practices are followed (meta tags, page structure, indexing basics) if needed
· Monthly reporting through our internal CMS or through decks
Required Skills & Qualifications:
· Understanding of Google Analytics and website performance metrics
· Ability to derive insights and build monthly strategies from data
· Basic knowledge of HTML, CSS, and website structure
· Strong analytical and problem-solving skills
· Good communication and stakeholder coordination abilities
· Attention to detail and ability to manage multiple dealer accounts
Preferred Qualifications:
· Experience in website digital marketing
· Basic knowledge of SEO and analytics
· Exposure to automotive/dealer websites (added advantage)
About DealerOn
We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Manager I position at DealerOn?
The salary for this Customer Success Manager I role at DealerOn is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager I position at DealerOn located?
This Customer Success Manager I role at DealerOn is based in PUNE, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager I role at DealerOn full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Success Manager I role in the CSM department at DealerOn.
Which team or department does the Customer Success Manager I at DealerOn belong to?
This Customer Success Manager I position is part of the CSM department at DealerOn. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager I position at DealerOn?
Click the "Apply Now" button on this page. You will be redirected to DealerOn's official application portal hosted on rippling where you can submit your application directly.
When was the Customer Success Manager I job at DealerOn posted?
This Customer Success Manager I position at DealerOn was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager I
DealerOn
You'll be redirected to DealerOn's official application page on rippling.