About this role
Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team.
Cin7 Sri Lanka is proud of our culture and has been officially recognised with Great Place to Work® Certification™
How you'll make an impact:
As a Customer Success Manager at Cin7, you’ll be the strategic partner helping our customers unlock the full value of our platform. You will guide customers through their lifecycle—from post-Onboarding to expansion—while ensuring they achieve measurable business outcomes. Your primary focus will be on retention and product adoption, working each day to ensure we deliver on our brand promise to make selling products easier. Working closely with Sales, Onboarding, Product, and Support, you will advocate for customer needs, remove barriers, and ensure every customer interaction reflects Cin7’s commitment to world-class service. Your work will directly influence retention, growth, product improvement, and customer loyalty.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Manager position at cin7?
The salary for this Customer Success Manager role at cin7 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager position at cin7 located?
This Customer Success Manager role at cin7 is based in Colombo, LK. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager role at cin7 full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Manager role in the Customer Success department at cin7.
Which team or department does the Customer Success Manager at cin7 belong to?
This Customer Success Manager position is part of the Customer Success department at cin7. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager position at cin7?
Click the "Apply Now" button on this page. You will be redirected to cin7's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Manager job at cin7 posted?
This Customer Success Manager position at cin7 was posted on Jul 16, 2026. Apply as soon as possible — early applications are often reviewed first.