Customer Success Manager
Valsoft Corporation
Customer Success Consultant
harriscomputer· OnHand Schools, Inc.
About this role
Key Responsibilities
Sales & Growth
· Develop and execute go-to-market strategies to expand business within assigned regions.
· Conduct market research and build targeted prospect lists using disciplined prospecting methods.
· Drive new business opportunities through cold calling, networking, and industry events.
· Prepare compelling proposals, quotations, and RFP responses.
· Maintain accurate forecasting and pipeline management in Salesforce CRM.
Partner Success & Retention
· Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.
· Conduct periodic check-ins and goal reviews with partner leadership teams.
· Oversee renewals and payment processes, collaborating with the Renewal team.
· Lead cross-functional teams to analyze usage trends and implement strategies for increased adoption.
· Deliver training sessions, webinars, and create knowledge resources as needed.
Strategic Collaboration
· Represent your product line on the Operations Council to identify trends and influence product evolution.
· Collaborate with marketing and product teams to design campaigns and services that meet partner needs.
· Identify and develop new billable services to address evolving customer challenges.
What We’re Looking For
· Experience: 3–5 years of proven success in EdTech SaaS sales and/or customer success.
· Skills:
o Strong consultative selling and solution-based approach.
o Expertise in relationship management and account growth strategies.
o Ability to deliver training and communicate effectively with educators and leaders.
o Proficiency in Salesforce CRM and Microsoft Office Suite.
· Traits:
o Entrepreneurial mindset, results-driven, and highly persistent.
o Growth-oriented with strong analytical and problem-solving skills.
· Education: Bachelor’s degree or equivalent experience.
What We Offer
· Competitive salary plus commission structure.
· Comprehensive medical, dental, and vision coverage from day one.
· Employee stock ownership and 401K matching programs.
· Generous vacation and personal leave.
· Opportunities for career growth and creative expansion.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Consultant position at harriscomputer?
The salary for this Customer Success Consultant role at harriscomputer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Success Consultant job at harriscomputer remote?
Yes, this Customer Success Consultant position at harriscomputer is remote, with team members based in New York, United States, Pennsylvania, United States, Remote - New Jersey. You can work from home or anywhere in the supported regions.
Is the Customer Success Consultant role at harriscomputer full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Success Consultant role in the OnHand Schools, Inc. department at harriscomputer.
Which team or department does the Customer Success Consultant at harriscomputer belong to?
This Customer Success Consultant position is part of the OnHand Schools, Inc. department at harriscomputer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Consultant position at harriscomputer?
Click the "Apply Now" button on this page. You will be redirected to harriscomputer's official application portal hosted on workday where you can submit your application directly.
When was the Customer Success Consultant job at harriscomputer posted?
This Customer Success Consultant position at harriscomputer was posted on Jul 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Consultant
harriscomputer
You'll be redirected to harriscomputer's official application page on Workday.