Customer Success Associate
tendo· Operations
About this role
The Customer Success Associate plays a key role in supporting Tendo's Marketplace providers by delivering operational assistance, maintaining provider listings, and ensuring a positive customer experience throughout the customer lifecycle. This role serves as a trusted resource for providers, helping them navigate Marketplace tools and processes while partnering closely with Sales and the Support team to drive customer satisfaction and retention.
The ideal candidate is customer-focused, detail-oriented, highly organized, and eager to build strong relationships while supporting customers in achieving their business goals through effective use of Tendo's products and services.
The role also assists with resolving escalated customer issues and identifying opportunities to improve processes, customer satisfaction, and Marketplace performance.
About Tendo
Make an impact—join our team!
We’re a fast-growing, mission-driven company building a culture that enables teams and individuals to thrive. Led by an experienced and proven team, we live by our values and are always on the hunt for motivated people with diverse experiences and backgrounds to help us improve the care journey for patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences.
If you like working with innovative technologies and want to be part of a growing team that will help transform the healthcare experience, we encourage you to apply today!
Job Location
This role is remote. Tendo has hubs in San Francisco, CA; Salt Lake City, UT; Chicago, IL; Nashville, TN; and Philadelphia, PA. Candidates may be located in any one of our hub locations.
#LI-Remote
Frequently Asked Questions
Is the salary disclosed for the Customer Success Associate position at tendo?
The salary for this Customer Success Associate role at tendo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Success Associate job at tendo remote?
Yes, this Customer Success Associate position at tendo is remote, with team members based in Remote, United States. You can work from home or anywhere in the supported regions.
Is the Customer Success Associate role at tendo full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Associate role in the Operations department at tendo.
Which team or department does the Customer Success Associate at tendo belong to?
This Customer Success Associate position is part of the Operations department at tendo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Associate position at tendo?
Click the "Apply Now" button on this page. You will be redirected to tendo's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Associate job at tendo posted?
This Customer Success Associate position at tendo was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Associate
tendo
You'll be redirected to tendo's official application page on Lever.