Customer Services and Operations executive

freudenberg· Freudenberg Apparel Lanka (Pvt) Ltd.
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📍 NugegodaFull time

About this role

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Process and validate customer sales orders in SAP.
  • Coordinate urgent and same-day shipment requests.
  • Monitor product availability and prioritize order fulfillment.
  • Manage proforma invoices, triangular shipments, and subcontracting orders.
  • Verify customer credit limits and coordinate with Accounts Receivable.
  • Handle bank documentation related to Letters of Credit (LC).
  • Track order portfolio, shipments, and delivery schedules.
  • Reconfirm delivery dates and maintain customer communication.
  • Issue credit/debit notes and customer-related documents.
  • Provide compliance, regulatory, and product documentation to customers.

Qualifications:

  • Any Bachelor’s degree
  • Experience in Customer Service & Order Management.
  • Proficiency in English communication is essential
  • Hands on experiences in SAP HANA is an added advantage

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Apparel Lanka (Pvt) Ltd.

Frequently Asked Questions

Is the salary disclosed for the Customer Services and Operations executive position at freudenberg?
The salary for this Customer Services and Operations executive role at freudenberg is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Services and Operations executive position at freudenberg located?
This Customer Services and Operations executive role at freudenberg is based in Nugegoda. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Services and Operations executive role at freudenberg full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Services and Operations executive role in the Freudenberg Apparel Lanka (Pvt) Ltd. department at freudenberg.
Which team or department does the Customer Services and Operations executive at freudenberg belong to?
This Customer Services and Operations executive position is part of the Freudenberg Apparel Lanka (Pvt) Ltd. department at freudenberg. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Services and Operations executive position at freudenberg?
Click the "Apply Now" button on this page. You will be redirected to freudenberg's official application portal hosted on workday where you can submit your application directly.
When was the Customer Services and Operations executive job at freudenberg posted?
This Customer Services and Operations executive position at freudenberg was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Services and Operations executive
freudenberg
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You'll be redirected to freudenberg's official application page on Workday.