Customer Service Supervisor- Patient Accounts

daytonchildrensยท 001 Dayton Childrens Hospital
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๐ŸŒ Remote๐Ÿ“ Work from Home - Hybrid - OhioFull time

About this role

Facility:

Work from Home - Hybrid - Ohio

Department:

Cash Applications

Schedule:

Full time

Hours:

40

Job Details:

The Patient Financial Services Insurance Billing Supervisor is responsible for supervising the day-to-day work of the insurance billing team(s). This role ensures accurate, timely billing processes for patient accounts, supervises billing staff, and ensures compliance regulations, hospital policies, and healthcare industry standards. The billing supervisor will work closely with their manager and other departments to resolve billing discrepancies and improve revenue cycle efficiency.
Under the leadership of the Manager, Patient Financial Services, the supervisor is responsible for maintaining an efficient operational workflow for day-to-day operations in the areas of insurance accounts receivable management. Supervisor responsibility includes billing operations oversight, training and development, problem resolution or escalation, review of key billing reports, and performance monitoring.

Department Specific Job Details:

Education
  • High school diploma required

Experience

  • Minimum of 2 year of experience in patient financial services or healthcare billing

  • Strong communication and interpersonal skills

  • Ability to work tactfully with patients, staff, and interdepartmental customers

Skills/Competencies

  • Proficient in supervising billing and collection processes

  • Strong analytical and problem-solving skills

  • Ability to lead and motivate a team

  • Knowledge of healthcare billing regulations and compliance requirements

  • Excellent organizational and time-management skills

Frequently Asked Questions

Is the salary disclosed for the Customer Service Supervisor- Patient Accounts position at daytonchildrens?
The salary for this Customer Service Supervisor- Patient Accounts role at daytonchildrens is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Service Supervisor- Patient Accounts job at daytonchildrens remote?
Yes, this Customer Service Supervisor- Patient Accounts position at daytonchildrens is remote, with team members based in Work from Home - Hybrid - Ohio. You can work from home or anywhere in the supported regions.
Is the Customer Service Supervisor- Patient Accounts role at daytonchildrens full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Supervisor- Patient Accounts role in the 001 Dayton Childrens Hospital department at daytonchildrens.
Which team or department does the Customer Service Supervisor- Patient Accounts at daytonchildrens belong to?
This Customer Service Supervisor- Patient Accounts position is part of the 001 Dayton Childrens Hospital department at daytonchildrens. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Supervisor- Patient Accounts position at daytonchildrens?
Click the "Apply Now" button on this page. You will be redirected to daytonchildrens's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Supervisor- Patient Accounts job at daytonchildrens posted?
This Customer Service Supervisor- Patient Accounts position at daytonchildrens was posted on Sep 22, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Customer Service Supervisor- Patient Accounts
daytonchildrens
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