Customer Service Specialist

huhtamaki· Huhtamaki AG ME Dubai Branch
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📍 AG Dubai OfficeFull time

About this role

Enjoy a career, packaged with care, whilst helping protect food, people and the planet  

We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.   

You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.  

We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.   

• Receive and process purchase orders, converting them into Sales Orders within Oracle.

• Issue purchase orders to the factory and ensure timely follow-up on order confirmations and status updates.

• Track and manage orders.

• Oversee the return process, managing customer claims and ensuring timely resolution.

• Collaborate with the commercial team and customers to obtain and manage monthly forecasts.

• Provide regular order status reports to customers, ensuring transparency and proactive communication.

• Maintain and update master data for items, customers, and vendors, ensuring accuracy and integrity.

• Draft and maintain Standard Operating Procedures (SOPs) to streamline operations and ensure consistent delivery service.

• Convey information effectively to clients, team members, and other stakeholders.


Join us. Help protect food, people and the planet.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Specialist position at huhtamaki?
The salary for this Customer Service Specialist role at huhtamaki is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Specialist position at huhtamaki located?
This Customer Service Specialist role at huhtamaki is based in AG Dubai Office. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Specialist role at huhtamaki full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Specialist role in the Huhtamaki AG ME Dubai Branch department at huhtamaki.
Which team or department does the Customer Service Specialist at huhtamaki belong to?
This Customer Service Specialist position is part of the Huhtamaki AG ME Dubai Branch department at huhtamaki. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Specialist position at huhtamaki?
Click the "Apply Now" button on this page. You will be redirected to huhtamaki's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Specialist job at huhtamaki posted?
This Customer Service Specialist position at huhtamaki was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Specialist
huhtamaki
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You'll be redirected to huhtamaki's official application page on Workday.