Customer Service Representatives
sutherland
Customer Service Representatives
About this role
Company Description
Sutherland is a global leader in customer experience and business process transformation, providing innovative solutions and support services to leading brands worldwide. With a strong presence in Egypt, Sutherland offers a professional and dynamic work environment, career development opportunities, and a diverse workplace where employees can grow and build successful careers.
Job Description
Key Responsibilities
- Handle customer inquiries and provide professional support.
- Respond to customer requests and resolve issues efficiently.
- Provide accurate information about products and services.
- Ensure a positive customer experience throughout every interaction.
- Handle customer complaints professionally and provide suitable solutions.
- Maintain accurate records of customer interactions.
- Follow company policies, procedures, and quality standards.
- Escalate complex cases when necessary.
Qualifications
Requirements
- English level B2 or above.
- Graduates and dropouts are welcome to apply.
- Maximum age: 40 years old.
- Willing to work on-site.
- Flexible with rotational shifts.
- Excellent communication and problem-solving skills
Additional Information
Benefits
- Company-provided transportation.
- Social insurance.
- Medical insurance.
- 24/7 door-to-door transportation for ladies working night shifts.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representatives position at sutherland?
The salary for this Customer Service Representatives role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representatives position at sutherland located?
This Customer Service Representatives role at sutherland is based in Cairo, Cairo, Cairo Governorate, Egypt, Cairo Governorate, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representatives role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representatives role at sutherland.
How do I apply for the Customer Service Representatives position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representatives job at sutherland posted?
This Customer Service Representatives position at sutherland was posted on Aug 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representatives
sutherland
You'll be redirected to sutherland's official application page on SmartRecruiters.