Senior Azure Data Engineer - #35291
Manila Recruitment
Customer Service Representatives - #35321
About this role
Company Profile:
Our client is a leading distributor of consumer electronics and home appliances segment across Australia and New Zealand. Operating from 2 main divisions: B2C and B2B channels, they partner with global brands to introduce products to market across leading retailers.
Duties & Responsibilities:
• Maintain and update an accurate log of activity in the CRM system, and Google Sheets
• Direct customers to online resources
• Answer customer inquiries via chat, email, Product Review, SMS, social media, and calls
• Meeting your Key Performance Indicators (KPIs)
• Chat Response Time: 30 Seconds
• Email Turnaround Time: 24-48 hours
• Update customer records in the system, including notes about interactions
• Pitch ideas for improving customer care
• Make recommendations to management to improve customer experience
• Consistent desire to learn new skills
• Maintains professional and technical knowledge
• Working within the system
• Perform other duties as assigned
• At least 1 year of experience as a Customer Service Representative
• Prior experience in customer service or support roles, especially in handling multiple communication channels
• Excellent verbal and written communication skills in English
• Ability to respond to customer inquiries quickly, accurately, and with attention to detail
• Efficient in managing several conversations across different platforms simultaneously
• Comfortable working in a fast-paced, dynamic environment
Nice-to-have / Advantageous Skills:
• High School Diploma or equivalent required; Associate or Bachelor’s Degree
• E-commerce experience
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representatives - #35321 position at Manila Recruitment?
The salary for this Customer Service Representatives - #35321 role at Manila Recruitment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representatives - #35321 position at Manila Recruitment located?
This Customer Service Representatives - #35321 role at Manila Recruitment is based in Ortigas, National Capital Region, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representatives - #35321 role at Manila Recruitment full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representatives - #35321 role in the MR department at Manila Recruitment.
Which team or department does the Customer Service Representatives - #35321 at Manila Recruitment belong to?
This Customer Service Representatives - #35321 position is part of the MR department at Manila Recruitment. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representatives - #35321 position at Manila Recruitment?
Click the "Apply Now" button on this page. You will be redirected to Manila Recruitment's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representatives - #35321 job at Manila Recruitment posted?
This Customer Service Representatives - #35321 position at Manila Recruitment was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representatives - #35321
Manila Recruitment
You'll be redirected to Manila Recruitment's official application page on workable.