Electrical Commissioning Lead
Delan Associates, Inc
Customer Service Representative – Workday Supplier Workstream
About this role
Job Title: Customer Service Representative
Location Requirements: Hybrid
Job Type: Contract
Role Overview:
You will provide Tier 1 and Tier 2 support for the Workday Supplier Workstream, assisting internal teams, external vendors, and agency stakeholders. You will handle supplier onboarding, invoice inquiries, payment updates, portal navigation, and troubleshooting. You will act as the primary contact for support requests and help educate users on portal use and procedures.
Responsibilities:
- Respond promptly to support requests via tickets, phone calls, and emails regarding the Workday Supplier Module and Supplier Portal
- Assist external vendors and internal staff with supplier portal registration, tax form submissions, banking updates, and profile maintenance
- Guide users through invoice submission issues, purchase order matching problems, payment inquiries, and workflow errors
- Log, categorize, and track support tickets, escalating complex issues to Tier 3 analysts
- Educate end-users and vendors on portal navigation and self-service features
- Update knowledge base articles, SOPs, and quick-reference guides to improve user self-service
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative – Workday Supplier Workstream position at Delan Associates, Inc?
The salary for this Customer Service Representative – Workday Supplier Workstream role at Delan Associates, Inc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative – Workday Supplier Workstream position at Delan Associates, Inc located?
This Customer Service Representative – Workday Supplier Workstream role at Delan Associates, Inc is based in Atlanta, GA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative – Workday Supplier Workstream role at Delan Associates, Inc full-time or part-time?
This is listed as a CONTRACTOR position. It is posted as a Customer Service Representative – Workday Supplier Workstream role at Delan Associates, Inc.
How do I apply for the Customer Service Representative – Workday Supplier Workstream position at Delan Associates, Inc?
Click the "Apply Now" button on this page. You will be redirected to Delan Associates, Inc's official application portal hosted on breezy where you can submit your application directly.
When was the Customer Service Representative – Workday Supplier Workstream job at Delan Associates, Inc posted?
This Customer Service Representative – Workday Supplier Workstream position at Delan Associates, Inc was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative – Workday Supplier Workstream
Delan Associates, Inc
You'll be redirected to Delan Associates, Inc's official application page on breezy.