Customer Service Representative Panels

kronospan· Sales / Marketing
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About this role

Company Description

Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard, and Laminate Flooring. We are state of the art, automated, and visionary. We are sustainable and eco-friendly. We are Worldwide AND we are American Made. We are Kronospan.

Job Description

This position is responsible for handling all wood panel customer complaints and product related claims directly from our customers. The wood panel customer service specialist will have oral and written correspondence with customers. The person will have the responsibility to handle all claim issues, order entry, order tracking and aid the customer with any questions pertaining to the order/production process.

Qualifications

• High school degree (Bachelor's or Associate's degree preferred)
• Must have excellent written and verbal communication/presentation skills
• Ability to handle multiple priorities and people simultaneously
• Flexibility to handle continually changing priorities/demands
• Strong customer orientation
• Strong team player
• Excellent math skills
• Commitment to company values
• Able to manage multiple tasks and projects efficiently within the context of a fast-paced environment
• Must have strong computer skills, especially of Microsoft Word, Outlook, Excel, PowerPoint and the adobe suite of products
• Excellent attendance record.
• Demonstrated high energy level, strong work ethic, and positive approach to problem solving.
• Must be a team player and have the ability to work and interact with associates/departments throughout the organization

WHAT WILL PUT YOU AHEAD
• Customer service experience in a consumer products industry
• Manufacturing experience
• Bi-lingual or multi-lingual skills

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative Panels position at kronospan?
The salary for this Customer Service Representative Panels role at kronospan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative Panels position at kronospan located?
This Customer Service Representative Panels role at kronospan is based in Alabama, Anniston, Anniston, Alabama, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative Panels role at kronospan full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative Panels role in the Sales / Marketing department at kronospan.
Which team or department does the Customer Service Representative Panels at kronospan belong to?
This Customer Service Representative Panels position is part of the Sales / Marketing department at kronospan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative Panels position at kronospan?
Click the "Apply Now" button on this page. You will be redirected to kronospan's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative Panels job at kronospan posted?
This Customer Service Representative Panels position at kronospan was posted on Jul 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative Panels
kronospan
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