Screen Press Operator
Vomela
Customer Service Representative- Manufacturing
Vomela· Project & Program Management
About this role
- CSR’s interact regularly with customers, Sales Representatives, Estimating, Production, Prepress, Purchasing and Delivery departments as well as with other CSR’s and outside vendors
- Responsible for daily workflow: reviews daily job report each morning to ensure all jobs are on schedule; reviews daily delivery reports and discusses any delivery concerns with the appropriate supervisors; reviews and write-up proofs to go out to clients throughout the day; turns in proofs to production when they return from customers; fills out the proper forms necessary to account for changes and additional charges; ensures jobs match the quotes before turning them into production; has jobs re-quoted if needed and informs customers of price changes in writing; enters jobs into the system; writes job number and date on all supplied materials; ensures lasers are provided to production on ALL jobs; provides folding dummies on book work; prints out Sales Call Log (“ARMS”) and discusses with Sales Representative who is to contact which accounts and when
- Resolve customer questions and problems as they arise
- Analyzes increases or decreases of business within an account and identifies reasons per quarter in combination with sales
- High School diploma or equivalent experience
- Two years of college preferred
- One year of experience in the printing of graphics industry
- One year of experience in customer relations
- Excellent interpersonal and communication skills
- Problem solving ability
- Ability juggle numerous tasks and withstand pressure
- Ability to fluently communicate, both in writing and verbally in English
- Basic computer skills
- Ability to establish and maintain positive relationships with customers and coworkers
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative- Manufacturing position at Vomela?
The salary for this Customer Service Representative- Manufacturing role at Vomela is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative- Manufacturing position at Vomela located?
This Customer Service Representative- Manufacturing role at Vomela is based in High Point, North Carolina, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative- Manufacturing role at Vomela full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative- Manufacturing role in the Project & Program Management department at Vomela.
Which team or department does the Customer Service Representative- Manufacturing at Vomela belong to?
This Customer Service Representative- Manufacturing position is part of the Project & Program Management department at Vomela. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative- Manufacturing position at Vomela?
Click the "Apply Now" button on this page. You will be redirected to Vomela's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representative- Manufacturing job at Vomela posted?
This Customer Service Representative- Manufacturing position at Vomela was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative- Manufacturing
Vomela
You'll be redirected to Vomela's official application page on workable.