Head Teller - Iraq / Basra Branch
Bank al Etihad
Customer Service Representative - Iraq Branch / Karbala Branch
About this role
Job Summary
Provide high-quality banking services to individual customers by handling inquiries, accurately processing transactions, and providing the necessary support to enhance the customer experience and improve service quality.
Key Duties & Responsibilities
- Welcome customers and provide the required support within the branch.
- Respond to customer inquiries and provide accurate information about banking products and services.
- Execute customers’ daily banking transactions, such as account opening, data updates, and card issuance.
- Follow up on customer requests and ensure their completion within the appropriate timeframe.
- Assist in promoting and selling banking products to individual customers.
- Handle customer complaints, provide appropriate solutions, or refer them to the concerned departments.
- Comply with applicable policies, procedures, and regulatory requirements.
- Prepare periodic reports on customer service levels and customer satisfaction.
- Bachelor's degree in Accounting, Finance, Business Administration, or any related field.
- 1-3 years of relevant experience in the banking sector or in a similar role.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative - Iraq Branch / Karbala Branch position at Bank al Etihad?
The salary for this Customer Service Representative - Iraq Branch / Karbala Branch role at Bank al Etihad is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative - Iraq Branch / Karbala Branch position at Bank al Etihad located?
This Customer Service Representative - Iraq Branch / Karbala Branch role at Bank al Etihad is based in Karbala, Karbala Governorate, Iraq. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative - Iraq Branch / Karbala Branch role at Bank al Etihad full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative - Iraq Branch / Karbala Branch role at Bank al Etihad.
How do I apply for the Customer Service Representative - Iraq Branch / Karbala Branch position at Bank al Etihad?
Click the "Apply Now" button on this page. You will be redirected to Bank al Etihad's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representative - Iraq Branch / Karbala Branch job at Bank al Etihad posted?
This Customer Service Representative - Iraq Branch / Karbala Branch position at Bank al Etihad was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative - Iraq Branch / Karbala Branch
Bank al Etihad
You'll be redirected to Bank al Etihad's official application page on workable.