Workforce Coordinator
carenethealthcare
Customer Service Representative | Circuit Makati
carenethealthcare· Customer Service/Support
About this role
Overview
Start date: 11/2/2026
Rate: Php 31,000
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you.
Patient Care Coordinators support non-clinical calls and helps various patient populations with scheduling, appointments, inbound and outbound calls.
Some of what you will be doing:
- Take inbound calls from patients, providers and members
- Help manage calls for patients that may be sick, in an emergent situations or more
- Support members with their insurance needs, questions or concerns
- Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations
- Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice
- Answer inquiries on benefit claims, appeals, and authorizations
- The best part, you will be making a difference in someone’s life!
Why Carenet?
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.
Requirements:
- High School diploma/GED or equivalent
- 12 or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience
- Demonstrates the ability to type a minimum of 35 wpm
- Demonstrates general knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB,Tower, and BSA
- Demonstrates problem-solving skills
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative | Circuit Makati position at carenethealthcare?
The salary for this Customer Service Representative | Circuit Makati role at carenethealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative | Circuit Makati position at carenethealthcare located?
This Customer Service Representative | Circuit Makati role at carenethealthcare is based in PH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative | Circuit Makati role at carenethealthcare full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Representative | Circuit Makati role in the Customer Service/Support department at carenethealthcare.
Which team or department does the Customer Service Representative | Circuit Makati at carenethealthcare belong to?
This Customer Service Representative | Circuit Makati position is part of the Customer Service/Support department at carenethealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative | Circuit Makati position at carenethealthcare?
Click the "Apply Now" button on this page. You will be redirected to carenethealthcare's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative | Circuit Makati job at carenethealthcare posted?
This Customer Service Representative | Circuit Makati position at carenethealthcare was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative | Circuit Makati
carenethealthcare
You'll be redirected to carenethealthcare's official application page on icims.