Customer Service Representative
sbmmanagement
Customer Service Representative
Carazo Enterprise SL· Administrative
About this role
About Adrian Magnus | Part of Carazo Enterprise SL
Adrian Magnus is part of Carazo Enterprise SL, a premium cigar distribution company established in 2012. With over 40 professionals, we manage the distribution of 30+ premium cigar brands across Europe, the U.S., and Latin America. Our mission is to bring the world’s finest handcrafted cigars to enthusiasts with precision, integrity, and a deep respect for tradition.
Operating from hubs in Madrid, Marbella, Gran Canaria, Panama, and Costa Rica; we are driven by quality, heritage, and customer satisfaction in every market we serve.
We are looking for a Customer Service Agent to join our team.
If you have experience in online customer service and a focus on service quality, this position is for you.
You should be proactive and proficient in using CRM systems and Microsoft 365.
In this role, you will be responsible for handling customer inquiries and issues efficiently and courteously.
Your problem-solving skills and commitment to service excellence will be key to your success in this position.
A dynamic work environment awaits you, where your contributions will be valued and you can further develop your customer service skills.
If you have a positive attitude and enjoy working with people, this opportunity is for you.
Must have:
- Excellent English communication skills — C1 -C2 (written and spoken)
- Minimum 2 - 3 years of customer service experience
- ¨ Please sumit your updated resume in English¨
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at Carazo Enterprise SL?
The salary for this Customer Service Representative role at Carazo Enterprise SL is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at Carazo Enterprise SL located?
This Customer Service Representative role at Carazo Enterprise SL is based in Panama City, Panama, Panama. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at Carazo Enterprise SL full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Administrative department at Carazo Enterprise SL.
Which team or department does the Customer Service Representative at Carazo Enterprise SL belong to?
This Customer Service Representative position is part of the Administrative department at Carazo Enterprise SL. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at Carazo Enterprise SL?
Click the "Apply Now" button on this page. You will be redirected to Carazo Enterprise SL's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representative job at Carazo Enterprise SL posted?
This Customer Service Representative position at Carazo Enterprise SL was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
Carazo Enterprise SL
You'll be redirected to Carazo Enterprise SL's official application page on workable.