Customer Service Representative
sbmmanagement
Customer Service Representative
Hunter Recruitment Advisors· Hunter Recruitment Advisors
About this role
Customer Service Representative / CSR - Midway, MO (Central Missouri area)
Are you looking for a fulfilling career with one of the leading companies in the plumbing and HVAC industry? If so, we may have the perfect place for you! One of our highly reputable trades partners in the Central Missouri area is seeking a Customer Service Representative / CSR to join their current call center team. This close-knit team enjoys competitive pay, fantastic benefits, and excellent growth opportunities in a supportive and dynamic work environment.
About the Role
Are you a problem-solver who loves helping people make great choices? Do you thrive in fast-paced situations and enjoy providing top-notch customer service? If so, we’d love to meet you!
As a Customer Service Representative (CSR), you’ll be the friendly voice our customers rely on to resolve issues, schedule appointments, and ensure they receive 5-star service. You’ll need to stay calm under pressure, think quickly, and handle a variety of situations with professionalism and care.
What You’ll Do
- Assist customers with inquiries, troubleshooting, and scheduling appointments.
- Enter and manage customer information accurately in our system.
- Follow up with outbound calls to ensure customer satisfaction.
- Provide both service and sales support, helping customers make informed decisions.
- Work collaboratively with a great team that values trust, respect, and having fun while working hard.
- Be open to coaching and continuous learning to enhance your skills.
- Participate in an on-call rotation for after-hours, weekend, and holiday support when needed.
What We’re Looking For
- A friendly, customer-focused personality with a genuine desire to help people.
- High school diploma or GED.
- Professional and courteous communication skills (both verbal and written).
- Strong attention to detail and solid data entry skills.
- Quick thinking and good judgment in handling customer concerns.
- Emotional intelligence and the ability to stay calm under pressure.
- Experience in customer service and/or sales is a plus.
Why Join Us?
We value our employees and offer a competitive salary with excellent benefits, including:
- Competitive Pay – $18-$20/hour (DOE) + Bonus and Incentives
- Health, vision, and dental insurance
- Paid vacation and 8 paid holidays
- 401(K) with company match
- Paid career and skills development opportunities
- Fun team events and occasional snacks & treats
- Employee discounts on HVAC and plumbing services
- A supportive and enjoyable work environment
If this sounds like the opportunity FOR YOU, don't hesitate! Please apply now!
Frequently Asked Questions
What is the salary for the Customer Service Representative role at Hunter Recruitment Advisors?
The listed salary for this Customer Service Representative position at Hunter Recruitment Advisors is USD 18–20. This is an Full time role.
Where is the Customer Service Representative position at Hunter Recruitment Advisors located?
This Customer Service Representative role at Hunter Recruitment Advisors is based in Midway, Missouri, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at Hunter Recruitment Advisors full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Hunter Recruitment Advisors department at Hunter Recruitment Advisors.
Which team or department does the Customer Service Representative at Hunter Recruitment Advisors belong to?
This Customer Service Representative position is part of the Hunter Recruitment Advisors department at Hunter Recruitment Advisors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at Hunter Recruitment Advisors?
Click the "Apply Now" button on this page. You will be redirected to Hunter Recruitment Advisors's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representative job at Hunter Recruitment Advisors posted?
This Customer Service Representative position at Hunter Recruitment Advisors was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
Hunter Recruitment Advisors · 💰 USD 18–20
You'll be redirected to Hunter Recruitment Advisors's official application page on workable.