Customer Service Representative
sbmmanagement
Customer Service Representative
TechOp Solutions International· Contact & Ops Centers
About this role
We are looking for experienced call center professionals to support our government client, provide excellent customer service, and maintain a high level of professionalism.
Duties:
- Answer and track incoming calls
- Prepare and submit accurate, detailed reports in government systems
- Accurately record all details in accordance with procedures
- Conduct database and open-source research
- Route and escalate calls appropriately
- Other duties, as assigned
- 3 +experience in a call center
- High school diploma or equivalent is required
- Proven ability to multitask simultaneously communicating and inputting data
- Strong written and verbal communication skills
- Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
- Experience in handling sensitive information
- Ability to pass a government security background check.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at TechOp Solutions International?
The salary for this Customer Service Representative role at TechOp Solutions International is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at TechOp Solutions International located?
This Customer Service Representative role at TechOp Solutions International is based in Orlando, Florida, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at TechOp Solutions International full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Contact & Ops Centers department at TechOp Solutions International.
Which team or department does the Customer Service Representative at TechOp Solutions International belong to?
This Customer Service Representative position is part of the Contact & Ops Centers department at TechOp Solutions International. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at TechOp Solutions International?
Click the "Apply Now" button on this page. You will be redirected to TechOp Solutions International's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representative job at TechOp Solutions International posted?
This Customer Service Representative position at TechOp Solutions International was posted on Aug 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
TechOp Solutions International
You'll be redirected to TechOp Solutions International's official application page on workable.