Customer Service Representative

puma· PUMA Central Europe GmbH
Apply Now ↗
📍 PUMA Way Central EuropeFull time

About this role

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

  • Eigenverantwortliche Steuerung und Koordination aller Customer-Service-Prozesse
  • Prüfung und Bearbeitung eingehender Aufträge hinsichtlich Verfügbarkeit, Preisgestaltung und vereinbarter Konditionen.
  • Sicherstellung kundenspezifischer Versandanforderungen sowie einer termingerechten und qualitativ hochwertigen Belieferung.
  • Enge Zusammenarbeit mit den Field Account Managern zur Gewährleistung einer optimalen Kundenbetreuung und nachhaltigen Kundenbindung.
  • Koordination von Kundenanliegen bei Zahlungsschwierigkeiten in enger Abstimmung mit der Buchhaltung sowie Zusammenarbeit mit relevanten internen Schnittstellen.

YOUR TALENT

  • Erfolgreich abgeschlossene kaufmännische Ausbildung oder eine vergleichbare Qualifikation.
  • Sicherer Umgang mit den gängigen MS-Office-Anwendungen, insbesondere Excel, sowie eine hohe Affinität zu digitalen Prozessen und Systemen.
  • Strukturierte, eigenverantwortliche und sorgfältige Arbeitsweise gepaart mit einer ausgeprägten Teamorientierung.
  • Verhandlungssichere Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift.
  • Hohe Kundenorientierung, ausgeprägte Kommunikationsstärke und Freude an der Zusammenarbeit mit Kunden und internen Schnittstellen.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at puma?
The salary for this Customer Service Representative role at puma is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at puma located?
This Customer Service Representative role at puma is based in PUMA Way Central Europe. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at puma full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the PUMA Central Europe GmbH department at puma.
Which team or department does the Customer Service Representative at puma belong to?
This Customer Service Representative position is part of the PUMA Central Europe GmbH department at puma. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at puma?
Click the "Apply Now" button on this page. You will be redirected to puma's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Representative job at puma posted?
This Customer Service Representative position at puma was posted on Sep 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
puma
Apply for this role ↗

You'll be redirected to puma's official application page on Workday.