Customer Service Representative
alphabeinsightinc
Customer Service Representative
harriscomputer· Enoah Isolutions Inc.
About this role
eNoah, a Harris Computer company, is seeking a Life and Health Claims Customer Service Representative.
In this position you will examine, perform research and make the decisions necessary to properly adjudicate telephone and written inquiries. Interpret contract benefits in accordance with specific claims processing guidelines. Communicate problems identified relevant to the claims processing system to the appropriate people.
Receive, organize and make daily use of information regarding benefits, contract coverage, and policy decisions. Maintain external contacts with policyholders, providers of service, agents, attorneys and other carriers as well as internal contacts with peers, management, and other support areas with a
positive and professional approach.
- Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
- Provide claim status to policyholders or providers with a positive and professional approach.
- Answer calls as required by company policy in a helpful, professional, timely manner.
- Place outgoing calls as needed to provide or obtain information.
- Document (written/on-line) all calls while in progress.
- Transfer calls to employees in other departments as required to meet customer needs.
- Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
- Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
- Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
Hourly Rate - $17.00
Frequently Asked Questions
What is the salary for the Customer Service Representative role at harriscomputer?
The listed salary for this Customer Service Representative position at harriscomputer is USD 17+. This is a remote Full time role.
Is the Customer Service Representative job at harriscomputer remote?
Yes, this Customer Service Representative position at harriscomputer is remote, with team members based in Alabama, United States, Arizona, United States, Arkansas, United States, Colorado, United States, Connecticut, United States, Florida, United States, Georgia, United States, Idaho, United States, Illinois, United States, Indiana, United States, Iowa, United States, Kansas, United States, Louisiana, United States, Maine, United States, Maryland, United States, Massachusetts, United States, Michigan, United States, Minnesota, United States, Mississippi, United States, Missouri, United States, Montana, United States, Nebraska, United States, Nevada, United States, New Hampshire, United States, New Jersey, United States, New Mexico, United States, New York, United States, North Carolina, United States, North Dakota, United States, Ohio, United States, Oklahoma, United States, Oregon, United States, Pennsylvania, United States, Remote - Alaska, Rhode Island, United States, South Carolina, United States, South Dakota, United States, Tennessee, United States, Texas, United States, Utah, United States, Vermont, United States, Virginia, United States, Washington, DC, Washington, United States, Wisconsin, United States, Wyoming, United States. You can work from home or anywhere in the supported regions.
Is the Customer Service Representative role at harriscomputer full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Enoah Isolutions Inc. department at harriscomputer.
Which team or department does the Customer Service Representative at harriscomputer belong to?
This Customer Service Representative position is part of the Enoah Isolutions Inc. department at harriscomputer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at harriscomputer?
Click the "Apply Now" button on this page. You will be redirected to harriscomputer's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Representative job at harriscomputer posted?
This Customer Service Representative position at harriscomputer was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
harriscomputer · 💰 USD 17+
You'll be redirected to harriscomputer's official application page on Workday.