Customer Service Representative
alphabeinsightinc
Customer Service Representative
brenntag· Shanghai Jiarong Trading Co., Ltd.
About this role
1. Prepare contract with customers, keep high degree of customer focus in daily operation to ensure timely order maintenance and goods delivery. Arrange the in-land delivery to the customers.
2. Follow up AR with financial team. Monthly review of delivery cost with logistic staff.
3. Provide and follow up accuracy of commercial documents (contract, package list, invoice, MSDS, CoA, etc.). Manage the document filing and support audit activity.
4. Effectively handle customer inquiry and complaints, and give feedback in a timely manner.
5. Strictly adhere to international trade compliance rules and follow designed business processes. Contribute and drive for continuous process improvement.
KEY REQUIREMENTS
- Education: Bachelor’s degree in International Trading or relative majors
- Experiences: At least 5 years customer service experience in chemical manufacturing/distribution/trading company.
Know-how/skills:
- Understand order fulfillment process
- Good knowledge on shipping logistics, commercial document, international trade practice and customs policy, etc.
- Good interpersonal and communication skills
- Effective communication in oral & written English
Brenntag TA Team
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at brenntag?
The salary for this Customer Service Representative role at brenntag is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at brenntag located?
This Customer Service Representative role at brenntag is based in Shanghai,China. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at brenntag full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Shanghai Jiarong Trading Co., Ltd. department at brenntag.
Which team or department does the Customer Service Representative at brenntag belong to?
This Customer Service Representative position is part of the Shanghai Jiarong Trading Co., Ltd. department at brenntag. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at brenntag?
Click the "Apply Now" button on this page. You will be redirected to brenntag's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Representative job at brenntag posted?
This Customer Service Representative position at brenntag was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
brenntag
You'll be redirected to brenntag's official application page on Workday.