Customer Service Representative
alphabeinsightinc
Customer Service Representative
alphabeinsightinc· Customer Service
About this role
Company Description
At Catch Vibe Voice, we believe that meaningful connections create lasting impact. Our team specializes in building authentic relationships between brands and their audiences through strategic communication, community engagement, and innovative public relations initiatives. We foster a collaborative environment where creativity, professionalism, and fresh ideas are valued, giving every team member the opportunity to contribute and grow.
Job Description
Catch Vibe Voice is seeking a motivated Customer Service Representative to join our growing team in Hartford, CT. In this role, you will serve as the first point of contact for customers, providing outstanding service, answering inquiries, resolving concerns, and ensuring every interaction reflects our commitment to excellence.
If you enjoy working with people, communicating effectively, and being part of a supportive team, we would love to hear from you.
Responsibilities
- Provide professional and friendly customer support.
- Respond to customer inquiries and resolve concerns efficiently.
- Maintain accurate customer records and documentation.
- Assist customers with product and service information.
- Collaborate with team members to ensure exceptional customer satisfaction.
- Identify customer needs and recommend appropriate solutions.
- Follow company policies and service standards.
- Contribute to a positive and collaborative work environment.
Qualifications
- Strong verbal and written communication skills.
- Excellent interpersonal and problem-solving abilities.
- Professional attitude with a customer-focused mindset.
- Strong organizational and time management skills.
- Ability to multitask in a fast-paced environment.
- Team-oriented with a willingness to learn and grow.
- Basic computer proficiency.
Additional Information
- Competitive salary ($34,000–$38,000 annually).
- Career growth and advancement opportunities.
- Comprehensive training and professional development.
- Supportive and collaborative work environment.
- Opportunities to develop valuable customer service and communication skills.
- Full-time position.
- Performance-based recognition and career progression.
- Stable and positive workplace culture.
Frequently Asked Questions
What is the salary for the Customer Service Representative role at alphabeinsightinc?
The listed salary for this Customer Service Representative position at alphabeinsightinc is USD 34K–38K. This is an Full time role.
Where is the Customer Service Representative position at alphabeinsightinc located?
This Customer Service Representative role at alphabeinsightinc is based in CT, Hartford, Hartford, CT, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Representative at alphabeinsightinc belong to?
This Customer Service Representative position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at alphabeinsightinc posted?
This Customer Service Representative position at alphabeinsightinc was posted on Jul 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
alphabeinsightinc · 💰 USD 34K–38K
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.