Customer Service Representative

acehome· Customer Service & Support
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🌍 Remote📍 Phoenix, AZ, USFULL TIME💰 USD 18–20/yr

About this role

Overview

Looking to TRADE UP to a better opportunity? ACE Home Services is hiring Customer Service Representatives!

 

Pay: $18–$20/hr + spiffs

  • Weekend availability required.
  • Flexible Hybrid Schedules
  • Training: Training will be completed on site during normal business hours of 8am-4pm Monday - Friday 

Why Join Ace?

  • Medical, Prescription, Dental & Vision Insurance

  • Disability & Term Life Insurance 

  • 401(k) with company match

  • Paid Holidays & PTO 

  • Ongoing training, development, and real growth opportunities

  • A stable, locally operated company with a family‑style culture

  • Flexible, hybrid/remote schedule!

Customer Service Representative Duties:

  • Take inbound calls from new and existing customers and create lifelong ACE customers

  • Make outbound calls to membership customers to schedule maintenance visits, communicate promotions, pitch sales opportunities, and cross‑selling options

  • Enter and update sensitive customer information accurately

  • Provide general inbound customer service and support

Customer Service Representative Requirements:

  • Previous customer service experience, especially inbound and outbound call handling

  • Previous customer service experience in a trades environment 

  • Service Titan experience 

  • Strong attention to detail and ability to multitask

  • A team‑first mindset with honesty, integrity, and a positive attitude

Who We Are

ACE Home Services is locally operated with the feel of a small business and the stability of a large one. Our teams work hard, support each other, and are rewarded for their contributions. We invest in our people through training, development, and unmatched benefits.

 

Apply Today! 

Ace Home Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, or any other status protected by federal, state, or local law.

Posted Min Pay Rate

USD $18.00/Hr.

Posted Max Pay Rate

USD $20.00/Hr.

Frequently Asked Questions

What is the salary for the Customer Service Representative role at acehome?
The listed salary for this Customer Service Representative position at acehome is USD 18–20/yr. This is a remote FULL TIME role.
Is the Customer Service Representative job at acehome remote?
Yes, this Customer Service Representative position at acehome is remote, with team members based in Phoenix, AZ, US. You can work from home or anywhere in the supported regions.
Is the Customer Service Representative role at acehome full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Representative role in the Customer Service & Support department at acehome.
Which team or department does the Customer Service Representative at acehome belong to?
This Customer Service Representative position is part of the Customer Service & Support department at acehome. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at acehome?
Click the "Apply Now" button on this page. You will be redirected to acehome's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative job at acehome posted?
This Customer Service Representative position at acehome was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
acehome · 💰 USD 18–20/yr
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You'll be redirected to acehome's official application page on icims.