Customer Service: Home Medical Supplies

commonspirit· Finance
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OTHER

About this role

Where You’ll Work

St. Elizabeth Home Medical Supply and Equipment provides durable medical supplies and equipment to the Lincoln metro area. The department is an offsite division of CHI Health St. Elizabeth Hospital, founded by the Sisters of St. Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical center in Lincoln, Nebraska. 

Job Summary and Responsibilities

As our Medical Customer Service staff, you will help our patients and providers streamline the process to obtain medical supplies and equipment for home use. Every day you will assist patients in obtaining a variety of supplies/equipment while verifying insurance and inputting necessary information to bill patient's insurance or process self payment. 

To be successful in this role, you must have strong attention to detail, good people/phone skills, and a willingness to learn. 

  • Communicate and discuss medical supplies/equipment needs with patients.
  • Research insurance eligibility and coverage/benefits 
  • Computer skills to create and update patient accounts.
  • Keep adequate records while adhering to HIPAA guidelines and regulations.
  • Professionally communicate with other members of the CHI team as well as with internal and external providers.

Job Requirements

Preferred

  • High School GED General Studies
  • A minimum of two years of customer service experience
  • Basic healthcare insurance knowledge is a plus

Frequently Asked Questions

Is the salary disclosed for the Customer Service: Home Medical Supplies position at commonspirit?
The salary for this Customer Service: Home Medical Supplies role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Service: Home Medical Supplies role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Customer Service: Home Medical Supplies role in the Finance department at commonspirit.
Which team or department does the Customer Service: Home Medical Supplies at commonspirit belong to?
This Customer Service: Home Medical Supplies position is part of the Finance department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service: Home Medical Supplies position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service: Home Medical Supplies job at commonspirit posted?
This Customer Service: Home Medical Supplies position at commonspirit was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service: Home Medical Supplies
commonspirit
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