Customer Service Executive
nielseniq
Customer Service Executive
experian· Customer Service
About this role
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Are you passionate about delivering exceptional customer service and creating positive experiences from the very first interaction?
We are recruiting for a crucial Customer Service Advisor position within our Background Checking team, based in our Nottingham office.
Reporting into the Customer Service Manager, you will be part of an important team within Experian.
You will have experience in delivering excellent customer service skills, which you will use to support our clients and customers throughout their onboarding and employment screening journey.
You will support our clients and candidates through inbound telephone calls, live chat and email correspondence. Adopting a 'Right First Time' approach to all interactions.
We are offering the chance for you to build a career within the Customer Services sector, working within a friendly environment where you will learn new skills and be part of a high-performing team
Qualifications
- Previous Customer service experience
- Experience with Live chat
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Frequently Asked Questions
Is the salary disclosed for the Customer Service Executive position at experian?
The salary for this Customer Service Executive role at experian is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Executive position at experian located?
This Customer Service Executive role at experian is based in gb, Nottingham, Nottingham, , United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Executive role at experian full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Executive role in the Customer Service department at experian.
Which team or department does the Customer Service Executive at experian belong to?
This Customer Service Executive position is part of the Customer Service department at experian. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Executive position at experian?
Click the "Apply Now" button on this page. You will be redirected to experian's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Executive job at experian posted?
This Customer Service Executive position at experian was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Executive
experian
You'll be redirected to experian's official application page on SmartRecruiters.