Customer Service Counter - Coordinator

Hapag-Lloyd
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📍 Saudi Arabia

About this role

Deliver the highest levels of quality, be customer-oriented and create value for customers as well as for Hapag-Lloyd.

  • OBL issuance and acceptance.

  • Container releases: Print delivery orders as well as make amendments, when and if needed, and update it in the custom system immediately.

  • Check & verify that documents presented at counter are correct and as per agents manual, thereby ensuring quick and smooth delivery of documents to customers.

  • Local document stamping: Ensure mandatory requirements have been fulfilled prior to release of Original Bills of Ladings or Delivery Orders to customers.

  • Payment postings: Work on cash outstanding on daily basis to reconcile accounts and identify missed collection cases.

  • Maintaining Blank BL form stationary record as per the process for OBL printing facility at customer premises.

  • Process BL amendments in urgent cases.

  • Be proactive in responding to daily emails.

  • University degree or equivalent .

  • Very good command of written and spoken English.

  • Working knowledge of MS Office.

  • Able to work well with others and follow guidelines .

  • Positive attitude.

  • Receptive and be able to grasp new ideas and motivate one’s self for personal development.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Counter - Coordinator position at Hapag-Lloyd?
The salary for this Customer Service Counter - Coordinator role at Hapag-Lloyd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Counter - Coordinator position at Hapag-Lloyd located?
This Customer Service Counter - Coordinator role at Hapag-Lloyd is based in Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Customer Service Counter - Coordinator position at Hapag-Lloyd?
Click the "Apply Now" button on this page. You will be redirected to Hapag-Lloyd's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Customer Service Counter - Coordinator job at Hapag-Lloyd posted?
This Customer Service Counter - Coordinator position at Hapag-Lloyd was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Counter - Coordinator
Hapag-Lloyd
Apply for this role ↗

You'll be redirected to Hapag-Lloyd's official application page on oraclecloud.