Customer Service Coordinator

qimaΒ· Sales
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πŸ“ Dhaka, Dhaka Division, BangladeshFull time

About this role

Company Description

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we service the consumer products, food, and life sciences industries, and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values, which client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Job Description

The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor.

Key Responsibilities include:

  • Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
  • Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
  • Helps our clients to use our online platform, and encourage them to try out its many useful functionsΒ 

Qualifications

In order to succeed in this role, you have:

  • A university degree graduate of Business or any related course
  • Some work experience in a similar position (at least 1 year)
  • Open to fresh graduates who are highly trainable
  • Good command of English

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Customer Service Coordinator position at qima?
The salary for this Customer Service Coordinator role at qima is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Coordinator position at qima located?
This Customer Service Coordinator role at qima is based in Dhaka, Dhaka Division, Bangladesh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Coordinator role at qima full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Coordinator role in the Sales department at qima.
Which team or department does the Customer Service Coordinator at qima belong to?
This Customer Service Coordinator position is part of the Sales department at qima. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Coordinator position at qima?
Click the "Apply Now" button on this page. You will be redirected to qima's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Coordinator job at qima posted?
This Customer Service Coordinator position at qima was posted on Oct 2, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Customer Service Coordinator
qima
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